I can't seem to find a clear answer to this problem. I have an ebay customer (from Australia) who placed and paid for several order separately, without requesting a combined invoice. Most of the items were fairly light weight, but the shipping costs paid ended up being $160, which is about $100 more than what it will actually cost. The customer simply assumed a refund for the overpaid postage would be issued. That refund will cost me about $10 in ebay fees and at least another $5 in PayPal fees. If the order is cancelled by the customer, do the PayPal fees then get refunded in full? The customer would then re-order the items the proper way.
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