GinaNY PayPal gave me ten days to mail fraudulent product back to seller, this would take up to 30 days and cost more than product was worth. Seller NEVER replied NOR DID PayPal in this time, so claim denied. I do not hold out any hope of you getting a refund after vwhat I experienced.
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I also had a similar problem. Bought a robotic Rubiks Cube and recieved back a cheap plastric cube with stuffed up colours so that it is impossible to solve. When I tried to get a refund back through PayPal I had to return the dud cube to the company. After repeated attempts to contact Dongguan Shunfa Logistics Co. Ltd to no avail, and also emails to PayPal with no replies from either, PayPal declined my claim. ROYALLY SHAFTED BY BOTH!
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