I'm in a similar situation. Yesterday someone logged into my Paypal and made a transfer . I've never seen the email or the name of the person it was transferred to. It worries me that it's even possible for someone to hack into my account and then Paypal instantly denies and tells me there's been no unauthorized access when I try to make a claim !!! After waiting for 15+ minutes I got in contact with a "support" person. In quotation marks because I can hardly call that support at all. They won't tell me the IP address or the country the login was coming from. Obviously they can see that. Also told me that I can't get my money back and I have to make a claim to Visa. I've been a Paypal customer for 10+ years and I had plans to open a Paypal business account, but I will no longer do any business with this company. I'll try and get my money back and then I'll close my account for good.
... View more