Hi Members,
I am a Buyer in Paypal. I bought a product on 25th nov 2019, the parcel was not delivered to me. I have opened a dispute on 7th of jan 2020, but it was closed by dispute team on 17th of jan stating it was delivered but I have given clearly in my dispute saying the parcel got delivered but that the tracking no which was given by the seller shows that it was delivered in Gurgaon but our delivery address was in Pune. The seller has given some other fake tracking no... details attached.
The dispute team has mistakenly analysed the fake tracking no given by seller and considered it as delivered and closed my Dispute.
I need to re-open the dispute again.
Transaction information:
Dispute Case ID: PP-D-51609495
Transaction Amount: $ 16.59 USD
Dispute Amount: $ 16.59 USD
Transaction ID: 75374391X4681842F
Transaction Date: 25 November 2019
Thanks,
Sivaganeshan <removed>
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