Update on this case: Wish.com continued to contact me outside of paypal and kept requesting that I close my dispute raised through paypal or they will not issue a refund. After several emails, I notified the wish.com customer support that I will follow the procedure outlined by PayPal and if you are unwilling to resolve the issue then I will escalate the case. After this, the wish.com customer support closed the dispute I had raised within their site and claimed to have issued me a refund. It's been 5 days yet there's no sign of a refund. Wish.com have not responded or had any activity to the paypal dispute (only communicated outside of paypal). They have claimed it will take 14 days to process but I realised this could be an attempt to defraud me, as waiting for the 14 days for refund would have meant the paypal dispute deadline would have expired and the case would have been automatically closed. Given wish.com's previous underhand tactics, I've decided to escalate the case to paypal regardless of their claims of issuing a refund. Can anyone advise on this issue or a similar experience? Regards, Shuja
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