I had the same issue with these people. Purchased an item from them on December 13th, no contact from them other than them charging my account through PayPal. I have been with PayPal for over a decade and never had an experience like this. I was charged $68 for a product and no shipping or contact information provided. As others have stated, on the last day of the dispute, over a month later, PayPal closes my compliant because they received tracking information. However, they didn’t send me anything. So PayPal sends me the tracking info and the product is shipped from China. The product showed up and it was a different brand and product than advertised. Also, the quantity was 100 units and they sent 10 of the wrong product. I tried to dispute the issue again but PayPAl keeps claiming issues processing the information. Apparently, the best option is to close my PayPal account since they cannot guarantee businesses aren’t scammers, refuse to honor their policy, and have neglected to close the account of a vendor with so many disputes.
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