@HariSankar1 PayPal accounts that are limited, asking for identity verification cannot be closed and remains limited until the problem can be resolved which is not possible considering your situation unless you have your own ID documents. The financial information also cannot be removed to open another account, nor should you be advised to do so in someone else's name. Basically the PayPal account is stuck. And your mom can't ever open her own PayPal account now since it is linked to this limited account. PayPal does not allow people to add other's financial info but people do it anyway and run into this problem and ruin not only their own record with PayPal but the person whose information you used, their record with PayPal. Even if you do get your own ID documents, your use of the account could be in jeopardy because of linking an account that does not belong to you, to your account.
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