Made a purchase online through PayPal, from what I thought was a UK company, which gave a UK address. The receipt that has come has the same UK company name. When I check PayPal, I now find the company I have made the payment to is one in China! This means any statutory protections that might apply in the UK are worthless. It seems from a search online, others have been scammed before, and this has been done through PayPal, so why are PayPal not shutting them down? Even with raising an issue, there is no actual way of highlighting to PP that fraud is taking place! If not resolved this will be my last ever attempt at paying for anything through PP, I have had bad experiences before, and the PP attitude of 'you have to claim, raise it, then raise it again' just plays into the hands of companies that carry out scams.
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