So what happened with me is similar - I disputed my claim and selected 'no item received' however they had sent me some disc that was useless and my partner had signed for it. All you have to do is contact Paypal via phone - I couldn't find a way to change your dispute reason on the website. Once I got through to a person, they changed my reason to 'item not as described' and I got my money back! You should do the same! K
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I purchased a ceiling star projector which never came, instead we received the 2 discs that were supposed to come WITH the projector - my fiance signed for that, so now the scammer is using this signature as evidence to PayPal that this item was delivered and signed for.
I've opened a dispute which is now being reviewed by PayPal, but I can't find a way to send them another message explaining that the signature was for 2 small discs that don't even work without the projector. I found the site on Facebook and after not receiving the item, I got worried and read some of the comments, ALL OF WHICH are about people getting scammed out of their money and receiving nothing.
Can anyone help me get my money back? I really don't want them to get away with this. 😞
The seller scammer's name is below:
@ SHENZHEN SOWEWAY INTERNATONAL LOGISTICS CO.,LIMITED
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