I followed all of the steps above. Opened a dispute. PAID almost as much as I paid for the item to ship it back to the address provided. Provided PayPal tracking on the item I shipped back to the seller. 3 months later it still says ‘in-transit’ and PayPal won’t refund the original purchase or the cost to ship it back until the item says ‘delivered’. Called the post office and they say the item can not be delivered because the address does not exist.
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I also purchased a drum on 11/4 and never received it. It is now 1/15 and my case is still pending. Unfortunately the company finally shipped something although I no longer need the item as it was a Christmas gift so I purchased a replacement on Amazon before Christmas. The company’s website is now shut down. I read reviews on Facebook and people who finally received something received a drum smaller than their hand, like a miniature replica of what was advertised. I won’t even be able to dispute that it wasn’t as advertised because they shut down their site so there is no reference to send to PayPal. This is obviously a scam and it’s a huge bummer that PayPal doesn’t back their buyers. Won’t be using PayPal any longer.
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This is a scam company. They advertised ADULT hand laid Czech crystal boots with faux fur lining, for $50. They sent childrens boots made out of felt covered in glitter, no crystals at all. After weeks the seller approved a refund, but only if I spend over $20 to return ship them to China. I shouldn't have to pay that, the seller should provide a return label.
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