I recently purchased @ LUMI digital keyboards in response to a Facebook Advertisement. I paid over £50 for the pair which was cheap. As I paid for these by Paypal I felt assured I could return them if there was an Issue. A Package arrived from China several weeks later containing 2 cheap plastic mouth organs. I opened a dispute. Today I've received notification that the case has been resolved but not in my favour. The reason given is that there is tracking information that the items were delivered. The Items were delivered But not the Items which I ordered. I just keep going roud in circles when trying to reopen this case and get the fair and proper decision. I Thought Paypal protected you in such cases. Any help gratefully received.
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