Hi @aca99srbb,
Thanks for following up. Generally speaking, there isn't a different when you send money via PayPal balance versus a credit card, however, from what you've described it sounds like you're running into our security system. It sounds like we'd want to take a closer look into this, so to avoid sharing personal information over a public forum I would recommend reaching out to us through either Facebook or Twitter, or you can always go to the bottom of any PayPal page and click "Help" or "Contact."
Thanks,
Gwen
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