PayPal Community

PayPalMichelleW · ‎Mar-05-2022

Hello @kernowlass, Thank you for clarifying, I truly appreciate it. MichelleW

PayPalMichelleW · ‎Mar-05-2022

Hello @tungle816, We would like to see if we have any options to help. For this situation, I would suggest you contact us to provide additional details. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps. Thanks! MichelleW

PayPalMichelleW · ‎Mar-05-2022

Hello @gaudelminprasad, That's a great question. Your PayPal account doesn’t have an account number or a routing number. Your account is identified by the email address that you log in with. For this situation, it would be best to reach out to our Customer Suppor team to provide additional details. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. Thanks! MichelleW

PayPalMichelleW · ‎Mar-05-2022

Hello @Frendermw7133, Welcome to the community! That's a great question. For this situation, I would suggest you contact us to provide additional details. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps. Thanks! MichelleW

PayPalMichelleW · ‎Mar-05-2022

Hello @NLetseka, We're sorry to hear that you might be having trouble adding a card to your account. Here's an article from our Help Center with troubleshooting steps when adding a card. Also, you can reach our Customer Service at the bottom of any PayPal page by clicking "Help & Contact" or reach out by Facebook or Twitter. Be sure to follow the prompts that best describe your inquiry to be sure you get to the correct team for assistance. Thanks! MichelleW

PayPalMichelleW · ‎Mar-05-2022

Hello @Kitty46, We know how concerning disputes can be. Please know that when a dispute is filed, PayPal will review the transaction and both buyer and seller accounts. If we find issues with an account, PayPal will take action. Regrettably, we would not be able to share any details of another persons account. Here's how to report a transaction that didn't go as planned. We hope this helps. Thanks! MichelleW

PayPalMichelleW · ‎Mar-05-2022

Hello @svf72, We're sorry to hear that you're having trouble with a billing agreement. Here's how to manage pre-approved payments. You should be able to cancel the billing agreement that is set up with Roblox. However, it would not prevent a new billing agreement from being set up at a later time. We know this doesn't solve the problem fully, but might help. Thanks! MichelleW

PayPalMichelleW · ‎Mar-05-2022

Hello @loreenmumbi793, We're sorry to hear about this concerning situation. It would be best to contact M-Pesa directly and request them to send the funds back to your PayPal account. Thanks! MichelleW

PayPalMichelleW · ‎Feb-25-2022

Hello @sparkleplentys, It sounds like you've had a negative experience with our Customer Support and we're sorry to hear that. We would like to see if we have any options to help. Please reach out to us by Facebook or Twitter and we'll do our best to help. Thanks! MichelleW

PayPalMichelleW · ‎Feb-25-2022

Hello @stevens2022, We're sorry to hear that you're having trouble with a case and our phone team. Here's how to check the status of a dispute or claim. For this situation it would be best to reach back out to our Customer Support team again. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps. Thanks! MichelleW

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