Hello @heatherspence24,
Welcome to the community! That's a great question. If you have reached out to the merchant and they agree to cancel the purchase, you should not be charged. If the merchant doesn't cancel the purchase and you are unhappy with the item, you will be able to dispute the purchase. If you have additional questions, I would suggest you contact us to provide additional details. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps.
Thanks!
MichelleW
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