PayPal Community

PayPal_Divya · ‎Jun-30-2021

Hi chaseB10, Thanks for contacting us and welcome to our community. You can see the sender's email on the transaction or you can issue the refund only within the 6 months from you received the payment. I hope this helps. Divya

PayPal_Divya · ‎Jun-30-2021

Hi Shane65, Thanks for contacting us and welcome to our community. I am sorry to know that you have not received the withdrawn amount. If you have withdrawn funds to your bank or card, then typically it takes 1 business day to 5 business days. For more information, please check here. I hope this helps Divya

PayPal_Divya · ‎Jun-30-2021

Hi yersweety, Thanks for contacting us and welcome to our community. I am sorry to know that you have not got the voucher. If you have received an email saying that you will be getting a courtesy voucher, then we need you to contact us via call, email or social media like Facebook/Twitter. Divya

PayPal_Divya · ‎Jun-30-2021

Hi Dawie2, Thank you contacting us and welcome to our community. I am sorry to know that you have negative balance on the account. Generally, this happens when the transaction was completed and we are unable to debit the amount from your linked funding source(s) due to any issue like insufficient balance/ system issue at their end. We recommend you to have a check on the account activity if there is any other transaction which has used the same funding source on the same day or earlier than this. For further help, we need you to contact us via call, email or social media like Facebook or Twitter. I hope this helps Divya

PayPal_Divya · ‎Jun-30-2021

Hi Surreal1, Thanks for contacting us and welcome to our community. If you are trying to pay monthly subscriptions via PayPal, then please do transact via PayPal with the merchant if they have us as payment option. Once you done with the first payment, then the recurring payments will follow the instructions you made. If you are trying to pay I hope this helps. Divya

PayPal_Divya · ‎Jun-30-2021

Hi Kim213, Since you have purchased as guest, you need to contact us via call, email or social media like Facebook or Twitter with the respective transaction ID or receipt ID to file a dispute on your behalf. Divya

PayPal_Divya · ‎Jun-24-2021

Hi @patrishadebelen I am sorry to know that. You can report the transaction by following the steps here. Divya

PayPal_Divya · ‎Jun-24-2021

Hi @leidrz, I am sorry to know that your funds are not yet reflected on your bank account. Generally, then time frame for a withdrawal is 1-5 business days. Here is the more details on it. If the money has not credited even after the time frame mentioned, then please contact us via call, email or Social Media like Facebook/Twitter. Divya

PayPal_Divya · ‎Jun-10-2021

Hi @JmKa1, I am sorry to hear that your account is limited. In such cases, you need to contact us via call or email or Social Media channel like Twitter or Facebook. Divya

PayPal_Divya · ‎Jun-01-2021

Hi @akshaycbiju I am sorry to know that you are unable to buy games in EPIC store. I could be possible that they would not be able to accept payments via Rupay cards or Rupay would have access to do transactions in other currencies, if any. I would recommend you to check with your card issuer on this and if they are unable to resolve, we need you to contact us via available options on our website. Divya

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