PayPal Community

Hi hollisterbullda,   Thank you for your post and welcome to our Community Help Forum!   PayPal is the safest way to pay online because none of your financials are exposed to third parties. Once you’ve linked your card or bank account to your PayPal account, you won’t need to provide all of your card details every time you shop online. PayPal remembers all your financial details, so you don’t have to, and we do not share them with sellers.   Please, do not provide your card details to your vendor.   If you need further clarification, please contact us.  If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage. You can reach us out on our Facebook and Twitter page.   I hope this helps.   Cristina ... View more

Hi gash2017,   Thank you for your post and welcome to our Community Help Forum!   When you send money, we try to use any available balance in your PayPal account to fund the payment. If you don’t have money in your PayPal balance, we try to debit the amount from your confirmed bank account via direct debit. If you don’t have a confirmed bank account, we’d try to debit the amount from a credit card, if you’ve one registered. If you want, you can set a preferred payment method in your Wallet. Select your funding source and click Set as preferred. You also have the option change your funding source for a payment on the last page before you send money.   If you need further assistance, please contact us. If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage. You can reach us our on our Facebook and Twitter page.   I hope this helps.   Cristina ... View more

Hi Shazer0_5,   Thank you for your post and welcome to our Community Help Forum!   You can cancel your postage label if you haven’t used it, and it hasn’t been more than 7 working days since you created the label. Here’s how to cancel your postage label: Go to www.paypal.com and log in to your account. Locate the payment in your Activity. Select the payment to open the Transactions Details page. Near the bottom of the page, click Delete Label. Enter the required information. Click Cancel Label and Request Refund. If you need further assistance, please contact us. You can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage. You can reach us out on our Facebook and Twitter page.   I hope this helps.   Cristina   ... View more

Hi IAHA,   Thank you for your post and welcome to our Community Help Forum!   I am sorry about your issue.   Please, contact our Customer Support. You can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage. You can reach us out on our Facebook and Twitter page.   I hope this helps.   Cristina ... View more

Hi JEEPGIRL99,   Thank you for your post and welcome to our Community Help Forum!   PayPal charges when:   - You receive a payment for a sale. - You send a personal payment using a credit card.   For further details, visit our 'Fees' page at the bottom of our PayPal homepage.   I hope this helps.   Cristina   ... View more

Hi ritajacks,   Thank you for your post and welcome to our Community Help Forum!   Once a payment has the status of ‘Completed’ it has been credited to the recipients account and therefore it is no longer possible to cancel it, but you can contact the recipient directly and ask that they refund your payment.   If the item has been shipped already and you would like to return it, you may be eligible under our 'Return Shipping Program'. Please, find more information on the PayPal page of your country.   If you would like to call us, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage. You can reach us out on our Facebook and Twitter page as well.   I hope this helps.   Cristina ... View more

Hi konikSk,   Thank you for your post and welcome to our Community Help Forum!   You can add a bank account if you have a PayPal account in Slovakia.    You may be unable to add your bank account if: The bank account is already active on 2 PayPal accounts. A bank account cannot be active on 3 PayPal accounts at the same time. Try removing the bank account from the PayPal account it’s currently linked to. There is help if you forgot your login details.  The bank account has been linked to 3 PayPal accounts (in total) in the past. A bank account cannot be linked to any more than 3 PayPal accounts over its lifetime. The name on the bank account does not match the name on the PayPal account. The bank account is already active on a PayPal account that has a limitation or a balance below zero. Unfortunately, some bank accounts that are not compatible with PayPal, including most online only or prepaid bank accounts.   If none of these helps, please contact us. If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage.   You can find us on our Facebook and Twitter page.    I hope this helps.   Cristina ... View more

  Hi ctuggle58,   Thank you for your post and welcome to our Community Help Forum!   Your monthly financial summary provides you with a monthly snapshot of your PayPal account activity. This report consolidates fees, payments, chargebacks, and refunds, detailing your account transactions from beginning to ending balance. To view your monthly financial summary report: Log in to your account. Open a new browser tab. Paste http://business.paypal.com into the address bar of your browser. Click on the report you'd like to view. I hope this helps.   Cristina ... View more

Hi JAG8,   Thank you for your post and welcome to our Community Help Forum!   PayPal is like a credit card, without the plastic. It’s a credit limit that’s attached to your PayPal account which you can use for your online purchases.   You cannot use it to send money to an individual,  I am afraid.   Please, find more information on our PayPal Credit web page.    I hope this helps.   Cristina    ... View more

Hi Tamika7,   Thank you for your message and welcome to our Community Help Forum!   I am sorry about your issue.    If you are unable to upgrade your account, please call us. If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and by clicking 'Contact us' and then 'Call us'.    You can contact us also on our Facebook and Twitter page.   I hope this helps.   Cristina ... View more