Hi @LizPlay,
Thank you for your post and welcome to our Community Help Forum!
I understand your concerns. PayPal is committed to maintaining the privacy of its members. For this reason, we have a very strict Privacy Policy. PayPal’s Privacy Policy describes PayPal’s information collection practices, and how we use, store, disclose and protect that information. The Privacy Policy applies to the PayPal website and all related sites, applications, services and tools regardless of the device or method you use to access those platforms. You accept the Privacy Policy when you sign up for, access, or use our products, services, content, features, technologies or functions. If you have a specific question about PayPal’s collection, use, storage, disclosure and protection of information, please review the PayPal Privacy Policy or contact us via our “Privacy Questions?” form.
If you have been requested to provide those documents, I would suggest you do that.
I hope this helps.
Cristina
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