Hi @mruntel,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. To provide one of the safest online payment methods we review every payment before it's approved. Occasionally, we may block the use of a particular card, a bank account or your balance if there may be a higher-than-normal level of risk associated with the transaction. This is similar to the way your bank or credit card issuer approves transactions. Here are some things that you can do that may help. Please ensure that you are making your payment from your country of residence.
In addition, please check if there is an unresolved issue in your PayPal account. You may check it in your Resolution Center.
If that is not the case, please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us, or reach out by PM on Facebook or DM on Twitter.
I hope this helps.
Cristina
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