Hi, Man hope you’re doing really well 🙂 & to everyone else reading I hope you’re all doing really well also!! Any updates on your account’s with funds being held? I also am in the same boat $2.5K AUD of my hard earned business money sitting in limbo, I have a business to run & things to pay to keep the doors open, I am a distressed PayPal business account holder. I am now folding financially as a business just about to go into liquidation, & would love to sue PayPal for every last penny, not to mention being compensated for 10 whole days of lost business & missed revenue. I run a very small yet very successful online aquarium store powered by Shopify, here in Australia, one of our main checkout options was the “PayPal Express” checkout system which regretfully was customers most preferred checkout option.. which moving forward once I finally get my money out of PayPal I’ll be closing on the spot. Just to give everyone a bit of insight we have only be running for 6 months as a business, with that said we run at a very small scale (still growing) online store, so what might seem like a small amount of money to PayPal, we simply need it to keep moving forward & haven’t got money to fall back on… & that’s irrelevant right? I can’t give up fighting for my own funds that belong to ME & not PayPal!! I have contacted my local law firm regarding this, but if there’s already a law suit in progress or starting or whatever, sign me up! Send me the details & together we’ll put a stop to this utter disgraceful behaviour. It’s unacceptable, uncalled for, & certainly some accountability needs to be held against these operating criminals. I’d like to see them shut down, & not operating because that’s what they need. I cannot wait for the day I close my PayPal account. I have contacted the useless, PayPal customer service “team” more than I can count, & keep getting the same scripted response from the entire “team” if you can even call them that… I’m over it & it’s to the point now where it needs to be dealt with legally in court, I’ve done everything in my power, I’ve been very patient, & I’m just about at breaking point, yet at no fault of my own, they gave some utter disgraceful excuse of my PayPal sales increased so they wanted to know more about the business. I uploaded all requested documents by PayPal which were: 1. Photo ID 2. Business insight 3. Proof of fulfilment 4. Suppliers invoices. All submitted successfully on the 26th March 2024, it’s now April 5th 2024 at the time I’m this. I know owe a lot of my suppliers money, the freight company money, & other people associated with my business have also been affected, so it’s a huge snowball effect, especially as a small business owner, that can’t absorb this, or will not come back from this financially. They promise a 3-5 business day reviewing time frame… & legally can’t hold your funds for any longer than this period without any correspondence or written explanation of to why their holding your funds, yes that’s right legally they can’t!! Under Australian common law do your research if you disagree. Please note: That this has happened twice previously the exact same situation & on both occasions my PayPal account was back up & running within 30 minutes.. So what’s the reasoning for them too hold my funds for longer than 3-5 business days? Well their isn’t… & in Australia as I’m a “Australia consumer” they legally have to operate under Australian consumer law, I have contact the ACCC & also the ASIC here in Australia, which are both government agencies which basically offer free legal advice where they can, & provide relevant information & advice for businesses on both ends of the stick. I’ve got every right now to sue & will be doing so. Please send me the details for the class action against PayPal, ASAP & together we’ll shut these criminals down. Thanks so much everyone!! Ethan It almost feels as if it is deliberate to close small businesses down? I dunno but I certainly have my suspicions. I doubt I would have this issues if I was chewing thru hundreds of thousands of dollars worth of sales per day.. ohh no of course not because that’s more money PayPal gets right? I’m only a number of the millions of poorpers that use PayPal. So it doesn’t matter & the care factor is 0.
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