Hi @Jim87 @Buythatcard,
I apologize for the inconvenience this has caused sending instructions that don't match your experience. Below are the steps that may help you:
1. Login to your PayPal account. 2. Click the Profile gear icon in the top right corner. 3. Click on My Selling Tools on the left hand side. 4. Click on Update across from API Access. 5. Scroll down to the NVP/SOAP Integration box and click on Manage API Preferences.
On the following page you can renew your certificate. Please do note that you can only have two active certificates at once, so you may need to remove one before you can renew the other.
If you find that these don't work, please let me know. Otherwise, you can submit a ticket with our Merchant Technical Support team.
Thanks, Christina
Was my post helpful? If so, please give me a kudos!
... View more