MTS_Christina

Thank you @bruvinsky,   Our teams are actively looking into the issue and I will let you know once I hear that this issue has been resolved.  Thanks, Christina  ... View more

Hi @amwd09 @fusion916,   Can you please submit a ticket with our Merchant Technical Support to look into why you're experiencing this.  Thanks, Christina  ... View more

Hi @luish242, We have some basic troubleshooting tips on our article My Payments Standard integration isn't processing transactions. What should I do? that may be able to help. If you still find you're facing issues, please submit a ticket with our Technical Support teams providing the flow log ID (flowlogging_id=f0715a4c2c7b3).   Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @CPSA210,    Checkout our article How do I accept credit cards with Checkout using the Guest Checkout option?, and let me know if this helps.  Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @Borisu @CamelliaSinensi, Here is some content we have on Developer.PayPal.com, please let me know if this helps.  Thanks, Christina  ... View more

Hi @c1scok1d,   I'd suggest submitting a ticket with our Merchant Technical Support team to troubleshoot why you are receiving this error. Please include all error ID's when submitting this ticket to ensure a faster research time.  Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @savvyitsols15,    This issue could be for a number of reasons. Please checkout some of our Help Center articles below:    My Payments Standard integration isn't processing transactions. What should I do?    Also, if you search here in the community you will find other possible solutions to solve your problem. Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @carlymurray29,   Thank you for this feedback. I'll take this to the product teams and see how we can incorporate this feedback.  Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @Alee818    You'll find that I put my response to the questions in bold below. Also, can you confirm when you say "Credit Card" are you speaking about the PayPal Business Debit Card?     Why doesn’t PayPal offer a virtual credit card while waiting for the physical credit card so we are able to purchase things. Good suggestion, I will bring this up to our product team.    For example I need to purchase business plane tickets and I am not able to bc I have to wait 5-10days with usps when all enveloped mail is 2-3 days. THIS FOR MY BUSINESS NOT PESONAL. So certain things have come the business account not my personal and telling me to just use my personal account does not solve it when I need it to reflect it was for my business. NOT TRACKING THE CARDS BEING SENT OUT MEANS YOU ARE GIVING OUR CC TO ANYONE TO USE BC THE WRONG ADDRESS JUST GOT MY CARD AND ALL THEY NEED IS MY ZIPCODE WHICH IS ON THE ENVELOPE TO USE MY CARD. So instead of protecting our information you are giving it away. How reassuring. I understand the concern and will also bring this up to our product team.   Thanks,  Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @cata_para,   To get access to those APIs you have to go through our Partner team. Please submit a request here and someone should reach out if your use case is approved.   Christina   Was my post helpful? If so, please give me a kudos!    ... View more

Hi @WafB,   In order to accomplish this, you can add additional addresses into your PayPal account. We provide steps to complete this in our article How do I add, change, or remove a street address?    Hope this helps! Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @b2tech @jonwheelerptc,   I apologize for the inconvenience this has caused. A small correction, PayPal has not deprecated the subscription button, but we did deprecate the ability to modify a subscription or have PayPal generate usernames and initial passwords for subscribers . Merchants who previously created a solution with either of these features will experience "Things don't appear to be working at the moment" issues. You can re-create your subscription button without the modify feature, which will solve the current issue your customers are facing. If your button included generating a username or password, merchants will still need to re-generate a button without this feature and will need to find another solution for this use case.    If you find you're still unable to fix this, please submit a ticket with our Merchant Technical Support teams.  As b2tech stated, more information on this can be found in our article Important notice regarding upcoming subscription changes.   Thanks, Christina    Was my post helpful? If so, please give me a kudos!   ... View more

Hi @knuppelwuppel,   We wouldn't be able to identify your issue without researching. I'd suggest submitting a ticket with our Merchant Technical Support team to research.  Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @WafB,   It sounds like you'll need to submit a ticket with our Merchant Technical Support. Please include all details so that our teams can troubleshoot why you continue to receive this issue. Oftentimes, it could be the website you are purchasing from. If you've encountered this issue recently I'd suggesting giving those details (including URL's) in the ticket.    Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @ABB-US,    Checkout our article Why did I get API error code 10548? If you find that you're still facing issues you can submit a ticket with out Merchant Technical Support.  Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @HeavenKnows    This would be a proper place to suggest an Idea. I'll work with the teams to see how we can improve the experience and incorporate your suggestion.  Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

@VIPAdmin Understood - you can always submit a ticket with our Technical Support teams requesting this feature and adding your desire to be included in future beta testing. This gives us the ability to notate that you'd like to be included. I'll also make sure this request gets to the team building the new solution.  Thanks, Christina  ... View more

Hi @VIPAdmin    Apologize for the delayed response, this product is in the early stages. I'd suggest reaching out to our Developer Relations team (https://twitter.com/paypaldev) and they can get you setup on any beta/pre-testing releases. Christina   Was my post helpful? If so, please give me a kudos! ... View more

Hi @Lucyama    I'm sorry to hear that it's difficult to navigate to the Resolution Center when there is an open case. I've passed this feedback to the correct team to enhance this experience.  Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi all,    I'm sorry to hear that you are facing challenges with PayPal Credit. Can you let me know if you're logging into your PayPal account to access the credit account? If so, are you using a consumer or merchant account? Is this a recent change?    I agree that we should have some information for those impacted by any changes being made and with the information you provide I can work with the right teams to publish content.   Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @dhartley91,   In order to achieve your end goal, we'd suggest you'd use Reference Transactions. This product needs to be enabled by our teams so you'll need to Contact Us.   Hope this helps.   Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @toebees1,   I'll get someone on this to fix, can you provide a screenshot of your experience.   Thank you for bringing this to our attention! Christina    Was my post helpful? If so, please give me a kudos! ... View more

Hi @valerieknies, We have steps documented in our article How do I request API Signature or Certificate credentials? Can you please let me know if your experience does not match what we have here.  Thanks, Christina    Was my post helpful? If so, please give me a kudos! ... View more