PayPal Community

PayPal_Marissa · ‎May-03-2022

Hi @kivoenliu, Welcome to the PayPal Community! I am sorry to hear your account is limited. I know this can be frustrating. Account limitations are placed when we need to collect information necessary for keeping your account open. You can find more information on how to resolve the limitation here. If you need additional assistance, feel free to reach out to our Customer Support. I hope your account limitation is resolved soon. -Marissa

PayPal_Marissa · ‎Apr-09-2022

Hi @aacarola, Thank you for reaching out to us here on the PayPal Community. I am sorry to hear your account has been compromised and your information has been changed. I know this can be concerning. In order to report this and assist your regain access to the account, please reach out to our Customer Support. You may also reach us through Facebook Private Message (PM) or Twitter Direct Message (DM). I hope this issue is resolved soon. Thank you. -Marissa

PayPal_Marissa · ‎Feb-26-2022

Hi @AbbyGirl, Thank you for joining the PayPal Community! To verify your PayPal account, please follow the steps here. - Marissa

PayPal_Marissa · ‎Feb-26-2022

Hi @Butchjones, Welcome to the PayPal Community! I understand you have concerns on whether or not you are going to receive your purchase. Please know that PayPal only processes the payment and we have no control over the item that is being shipped. We encourage you to reach out to the merchant to request additional information about the shipment. If you don't receive a response from the merchant and you don't receive the item or if you receive something different than it was originally described, you can file a dispute through your PayPal account. Here's how. I hope this information helps. - Marissa

PayPal_Marissa · ‎Feb-26-2022

Hi @nserg, Welcome to the PayPal Community! I'm sorry to hear your payment was charged to the wrong funding source. Before completing a payment, you should be able to select the funding source you want to use for the payment. You can also set a preferred payment method by following these steps. Please know that Automatic Payments, such as subscriptions and billing agreements, do not necessarily pull from your account preferred payment method. You will need to set up a preferred payment method for each billing agreement by following these steps. I hope this information helps. -Marissa

PayPal_Marissa · ‎Feb-26-2022

Hi @Zardoz67, Welcome to the PayPal Community! I'm sorry to hear you received a paper PayPal Credit statement even though your account is set to only receive electronic statement. In this situation, it would be best to contact our PayPal Credit Team to take a closer look. Please click here to obtain our contact number. Thank you. - Marissa

PayPal_Marissa · ‎Feb-17-2022

Hi @MartinKroupa, Welcome to the PayPal Community. I am sorry you are running into this issue. I know it can be frustrating. Based on the error message you are receiving, it seems our security system might be blocking your withdrawal. This can happen if risk is detected. Please ensure you are accessing the account from a secure internet connection and a device frequently used in the past. You can also try clearing your cache and cookies. If the issue persists, wait 48 hours before making any other attempt. If the problem continues after this, please reach out to our Customer Support by clicking Contact at the bottom of our page and selecting one of the available options. I hope this gets resolved soon. -Marissa

PayPal_Marissa · ‎Jan-08-2022

Hi @Danuwa1, Welcome to the PayPal Community! I'm sorry you are having issues linking your card. I know this can be frustrating. Please review this link for more information as why you might encounter this error and how it can be resolved. If this doesn't resolve your issue, you can reach our Customer Support by clicking Contact at the bottom of any PayPal page and selecting one of the available options. I hope this gets resolved soon. -Marissa

PayPal_Marissa · ‎Jan-08-2022

Hi @Cosmin19, Welcome to the PayPal Community! I am sorry to hear your refund hasn't been credited to your card. If the refund was issued recently, it's possible your card issuer is still processing it. In some instances, they can take up to 30 days to credited in your statement. You can find more information about refunds here. I hope this helps. -Marissa

PayPal_Marissa · ‎Jan-08-2022

Hi @Xiangyingying, Welcome to the PayPal Community. Great question! I'm unable to know if this is a scam with the information you have provided. When you receive a payment through PayPal, you will receive an email from us letting you know a payment was received and you should be able to see the payment by accessing your account and reviewing your Activity. Please review this link for more information on how you can protect yourself against scams and how to detect fake emails or websites. I hope this helps. -Marissa

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