I absolutely agree with you! The not letting us know what is going on is worse then having a glitch in my opinion. I understand glitches, that happens to everything. PayPal is always sending out advertising emails, they certainly could send out “we are having technical difficulties...”. Emails. It is really hard to get an answer from customer service too. Most of the representatives I’ve ever talked to don’t have enough knowledge to help. In addition to that, I have a hard time understanding them because they have accents. I can barely speak English and they speak two languages so that is not a slight on anyone except myself. The older I get the more things don’t work any more so it’s probably my ears. I’m in several Facebook group for different Cosmetics and they all seem to be launching new collections this week. This one particular one has a post in it where people are talking about PAD and how they can’t use it, trying to figure out why, etc. The amount of time a simple email from PayPal would have save everyone in just that one post is probably high.
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