What to do Log in to your PayPal account. Click the Notifications button beside the the Profile button at the top of the page. If you can't see a Notifications button, go to your Resolution Center. On the Resolution Center, scroll down to the "Begin a limitation review" section. Click the first Resolve button and follow the instructions provided. Note: If one of the steps involves confirming your location, be sure to select a landline number where we can call you. We cannot use your cell phone number to confirm your location. Repeat step 3 for each item in the "Begin a limitation review" section. After you complete the steps, we will evaluate your case. We try to resolve all cases within 3 business days. If you complete the steps and we ask you for more information by email, please respond as soon as possible so we can resolve your case.
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