Using the "friends and family" option for a purchase is not in your best interest - you have no proof that you were buying something and you won't have any Buyer Protection, the transaction simply looks like one person sending another person some money, not a purchase. You should have chosen "goods and services" or better yet, the seller should have sent you an invoice. Check your Activity section again for that transaction and see what the status says - if it's pending or unclaimed at this point, you should be able to cancel it. You can usually cancel a PayPal payment that is in a "pending" or "unclaimed" status. These payments will have a status of “Unclaimed” and will show in the “Pending” section of your PayPal account. This does not apply to an "order" you would like to cancel, you would need to contact the seller to discuss options for a cancellation and request a refund. If the payment is completed, you won’t be able to cancel it. You’ll need to contact the recipient (or seller) and request a refund To cancel a "pending" payment: * On the Summary page, locate the pending payment * Click Cancel under the pending payment. * Click Cancel Payment. Additional stuff to know: * You can only cancel a pending payment that has a "Cancel" link next to it. * If the payment you sent is pending for 30 days, it will be canceled automatically and refunded to you. * If you sent the payment using a debit or credit card, the refund will be credited to the card you used. It may take up to 30 days for the card to be credited. * If you sent your payment using a bank account and the payment is canceled, it will be refunded to your PayPal balance. If the payment has not cleared your bank yet, please allow 3-4 business days for the money to appear in your balance. Once the payment is in your balance you can withdraw the funds to your bank account. * If you are unable to cancel the payment and need a refund, please contact the recipient of the payment. * If the recipient doesn’t agree to refund your money, you may be able to open a dispute in the Resolution Center, where you'll be able to communicate directly with the recipient/seller and try to resolve any issues.
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