Hi @Aaron671,
This sounds like an issue with your browser or device. I would advise changing devices and/or trying to clear your cache and cookies and ensuring your browser is up-to-date. Hopefully this resolves the issue!
- Ashley M
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Hey @Tallroy,
Oh no! Have you checked your PayPal activity to see if two transactions were initiated? I would advise checking with your financial institution to see if both charges completed and what options you have to report it with them. Hopefully the issue is resolved soon!
- Ashley M
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Hey everyone,
If your item didn't arrive or wasn't as described, please file a dispute against the transaction to notify us of the problem and hopefully receive a prompt refund. Thank you!
- Ashley M
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Hi @Katra,
I'm very sorry to hear about the problem with your buyer, that definitely sounds frustrating. I would advise appealing the decision by reaching out to us by phone, Facebook, or Twitter. Hopefully the case is resolved amicably soon!
- Ashley M
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Hey @bchanger00,
That definitely sounds frustrating. 😞 I would advise clearing your cache and cookies and ensuring your browser is up-to-date. You can also try using a different browser or device. I hope this helps!
- Ashley M
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Hey @sugarsugar135,
I'm sorry to hear that you're unable to complete your payment, that definitely sounds frustrating. It sounds like you may be encountering our internal security preventing the payment. If this is the case, you may need to add another payment method as a backup source for payments. I apologize for any inconvenience this may cause.
- Ashley M
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Hi @Foxy99,
Are you attempting to access a message sent to your Secure Message Center, or are you trying to access a dispute or limitation? What does the error say? Please provide any information you can so the community can help. Thanks!
- Ashley M
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Hi @rcalitius,
Oh no! Is this the only message you receive? If there isn't any additional information and you're unable to complete the process, you can first try to clear your cache and cookies and ensure your browser is up-to-date. You can also try a different browser or device. If this doesn't fix the problem, please reach us by phone, Facebook, or Twitter so that we can help. Thanks!
- Ashley M
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Hey @Salim222,
Apologies, but I don't understand your question. Are you asking if the information from PayPal's side is the same next time you transfer? The answer would be yes, our information would not change between transfer requests. I hope this helps, but if that didn't answer your question, please provide more detail so the community can help.
- Ashley M
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Hi @Misogallic,
Oh no! If you're not able to get the website or phone number to work, please contact us on Facebook or Twitter so that we can look into this and help get the problem resolved. Thanks!
- Ashley M
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