Hi @PamVs,
No problem at all - we can help get this resolved over the phone. When you contact us, we'll help reset your password and fix the phone issue. Hopefully the login problem is fixed soon! 🙂
- Ashley M
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Hey Natalija23,
No worries! You can contact us by phone and we'll help get you verified and reset your password. I hope the issue is resolved soon!
- Ashley M
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Hey @avoidvoid2020,
Oh no! Limitations can definitely be frustrating. I would advise providing whatever you can that relates to what we're requesting for the restriction, and if we need additional details, we'll email you to let you know what we're looking for. You can also reach us by Facebook or Twitter and we can see what options we have to help. Hopefully the limitations is resolved soon!
- Ashley M
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Hey @rohinimangla,
This entirely depends on how you filed the first case. If you filed it as an Item Not Received, you can appeal the decision on the case and have it reopened as a Significantly Not As Described case instead. If you filed SNAD first, you cannot open it as INR after the fact. Please contact us on Facebook or Twitter and we can help with the appeal process if your situation is the first one that I mentioned. Thanks!
- Ashley M
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Hey @KezzieH,
Oh no! That definitely sounds frustrating. You can find more information regarding refunds and their time frames here. I hope this helps!
- Ashley M
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Hey @Faust_,
I'm so sorry to hear what's happened with the unauthorized activity, that's definitely a concern. I would advise contacting us by Facebook or Twitter so that we can look into the issue and try to help get the activity resolved and account restored. Hopefully the issue is resolved soon!
- Ashley M
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Hey @Rachel20197,
Oh no! If the information isn't correct, the transfer should be sent back and deposited into your PayPal balance. If for some reason it does complete, you'll want to contact us by phone after 14 business days so that we can trace the transfer and ensure the funds are retrieved. I hope the issue is resolved soon!
- Ashley M
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Hey @sagisol,
When a PayPal account is limited, we typically send an email advising what we need to resolve the restriction and what documents are able to be used to meet the requirements. Hopefully the limitation is resolved soon!
- Ashley M
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Hey @Rawkie1,
I'm very sorry to hear about the dispute, that definitely sounds frustrating. I would advise contacting us by phone, Facebook, or Twitter so that we can appeal the decision on the case and have it looked into again. Hopefully you receive a refund soon!
- Ashley M
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Hi @roamingbuff,
Great question! You can find information on setting your payment receiving preferences here. I hope this helps! 🙂
- Ashley M
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