Hey @temp20200225,
If you don't have your login information, you can click "Forgot Password" on the homepage to try to reset your login information. Hopefully you're able to login soon!
- Ashley M
... View more
Hey @Acop,
Oh no! You definitely need to change your password to secure your account. If the card attempting to be added is actually your card, you'll want to report this to your card company as well, as the card itself may be compromised. Hopefully the account is re-secured soon!
- Ashley M
... View more
Hey @jennifer1979,
If you're unable to add your bank, I would advise contacting your issuing bank to ensure you don't have a separate account number for receiving digital payments. Hopefully this resolves the issue!
- Ashley M
... View more
Hey @xxtoxiccoconutx,
I'm sorry to hear about the trouble regarding your merchant. I would advise contacting us by phone, Facebook, or Twitter to appeal the decision on the case. Hopefully the situation is resolved amicably soon!
- Ashley M
... View more
Hey @jpegtuerk,
Oh no! You'll need to contact us by phone to resolve the issue regarding your bank. Hopefully you're able to get it confirmed soon!
- Ashley M
... View more
Hi @Jaded13,
Great question! You'll need to contact us by phone if you're having trouble verifying your identity with a phone. We'll help verify you on the call and see what options we have regarding the old number. I hope the issue is resolved soon!
- Ashley M
... View more
Hi @Alcapucino,
Great question - yes, this would be considered crowdfunding and would not be allowed through the Money Pool feature. I hope this helps!
- Ashley M
... View more
Hey @62Kim,
I'm sorry to hear about the trouble regarding the merchant, that definitely sounds frustrating. I would advise opening a dispute against the transaction to report it to PayPal. Hopefully the issue is resolved soon!
- Ashley M
... View more
Hey @Denise358,
I would advise contacting us by phone, Facebook, or Twitter to appeal the case and see what options we have regarding the refund. Hopefully the issue is resolved soon!
- Ashley M
... View more