What are you talking about? I can't map anything you are describing into my (almost brand new) Quicken 2017. There is an Accounts tab, but there is no settings button or menu. I can't find a "troubleshoot" button or menu anywhere. When the "One Step Update" pop-up appears, there is nothing to click on or select, it just asks for the password and goes. QUICKEN no longer supports .QIF format (and hasn't for years), and PayPal doesn't do anything else. The real question is why it was working a few months ago. (I tried downloading transactions from the PayPal site, and Quicken refuses to read the resulting file. It says the file either doesn't exist or is in an invalid format. Well, which is it? MAKE UP YOUR **bleep** MIND, QUICKEN! The program knows perfectly well what the problem is, why the **bleep** doesn't it tell me? This is symptom of "We've got a captive customer base we can **bleep** over until they all jump ship and we don't have to give a **bleep** about them." This has apparently been problematic for years, based on the on-going complaints. **bleep** you, QUICKEN (and PayPal too, for that matter.)
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