@Lorry47,
Thanks for reaching out to the Community!
I recommend confirming that the email in question isn't a fraudulent email. If you still believe it to be a real PayPal email after reviewing the information provided in the link, you can contact our customer service teams for further assistance. You can click 'Contact Us' at the bottom of any of our pages, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
- Randy
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