@Whac-A-Mole @sumiko wrote: you can try opening a case of item not received on Paypal and see what happens,if he cant prove with DC he has shipped and delivered,you would get your money back. Or if you want the item,pay shipping,most sellers would be glad to sell. This does not work for an item clearly listed as Local Pickup ... this is not sound advice for the Buyer. @Perba The Buyer should first politely request a Cancellation of the purchase citing the fact that they missed the Local Pickup and were confused by the Free Shipping. THIS "Free Shipping" showing up on Local Pickup items is an ongoing issue on the eBay Community discussions, it is misleading for Buyers when they see it. A Seller cannot cancel a transaction without and official message from the Buyer requesting it. If they get that message then they can cancel AND get their Final Value Fees credited back to their account. If they refuse then the Buyer is on record POLITELY asking for the cancellation and can use this when and if the contact eBay. After that, if the Seller refuses you can follow @Kenlar 's advice. And whatever you do make sure you DO NOT mention Feedback in any of your messages with the Seller ... this is a violation of eBay's Feedback Extorsion policy. Very sorry this happened and as I mentioned, the Free Shipping that appears when a Seller selects Local Pick up is misleading ... not your fault and not the Sellers. A good Seller will accept your cancellation request and refund the $$ back and then sell the item again. Check to see if the Seller has listed the item again for sale ...
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