Hi @tamaratrad,
I'm sorry to hear the transfer hasn't reflected on your card yet.
A withdrawal to a card usually processes within minutes, but at times can take longer. If the transfer does not complete to your card, I recommend checking your card information to ensure it is correct. After 14 days from the date the transfer was requested, you can request our support team completes a trace to help locate the money. You can also reach us on Facebook and Twitter.
I hope this information helps!
Thanks, Tricia
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