That might be the case, how long will it be pending?
@TheGodlyGoose,
Great question. 🙂
If the buyer sent an eCheck, the payment may take either 3-4 business days or 5-7 business days to clear, depending on where the buyer is located. If the buyer had sent an eCheck, you would see an expected clearing date in the transaction details as well as a notification not to ship until the payment has cleared.
If you're new to selling on PayPal or eBay or if your buyers have reported issues with previous sales, the funds would be on hold for up to 21 days. The funds can be released sooner if you follow these guidelines:
If the order requires shipping, send it to the buyer’s shipping address and be sure to mark the item as shipped. When we know that the buyer has received it and is happy with the item, we’ll release the payment within seven days. OR
Ship directly using USPS, UPS, or FedEx, or pay for shipping and print labels on PayPal. You can upload shipping information to PayPal and we will automatically verify the delivery. Once we know that the item was delivered, we’ll release the payment within three days. OR
If your product or service does not need to be shipped, mark the order as processed. We’ll calculate the expected delivery date and release the payment within seven days of that date.
If you need to verify your PayPal account to accept the payment, you would need to follow the steps in the link provided above to get Verified. Once Verification is completed, you would be able to view a button to accept the payment. Payments pended due to a non-verified status will show as pending for up to 30 days before being returned to the buyer.
I hope this helps!
-Ashley
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