kernowlass

@wilsonapagu    I think it has to be a VISA credit card in your country. ... View more

@baldyway    Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'. If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds. Feedback does not count for payment release. Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage). If you can't supply tracking then it can be up to 21 days. Info in this Ebay link below about Ebays hold. http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html https://www.paypal.com/us/smarthelp/article/FAQ1377     ... View more

@tonskielao    Allow 72 hours for the system to update and re-set and then try again. ... View more

@Jshughart520    Transfer from a bank account? Transfer from a paypal account? Transfer from a buyer? Transfer to a seller?   ??? ... View more

@divinetution7    Is it showing in your paypal balance but pending? Not showing at all? Type transaction? Emails received? Countries involved? Currencies? ... View more

@mayaxolson    As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country). ... View more

@SMO75    Sellers ALWAYS pay a fee and its been like that since paypal started. How would they run the service and pay staff otherwise?   If you were not paying a fee then were your buyers sending the funds as a friends/family payment? If so then.........   Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so. A buyer would not be able to open a Paypal dispute for 'non-receipt' OR 'not as described' as they would have no Paypal buyer protection. However they can still open an 'unauthorised transaction' OR do a 'chargeback' (via their card issuer) and you may well lose as you would have no Paypal seller protection. ... View more

@abudeeema    Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code. OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter. ... View more

@Anncgp    https://www.paypal.com/ph/smarthelp/article/FAQ538 ... View more

@SharonYates    SCAM. Scams all over this forum and internet and been ongoing for about 15 years, glad you were not caught out.   They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally. No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders. You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you. It will say the buyer has paid ...you won't have been paid. They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen. Paypal NEVER tell you to send an item before the payment is showing in your paypal account. Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory. Delete any emails and ignore the scammers. ... View more

@assamjobz    https://www.paypal.com/in/smarthelp/article/how-do-i-withdraw-funds-from-my-paypal-account-faq1189?app=searchAutoComplete ... View more

@Jayejohn    https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987 ... View more

@Maraga    There are the added options only in Kenya of using the services of  M-PESA  or  Equity Bank  to transfer funds out of a PayPal account. If unable to get those to work, customer service assistance would be needed.  ... View more

@stav05      You can only appeal if there is new information not available at the time the original decision was made. If no appeal option then.........   Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code. OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter. ... View more

@KennethChangdev    https://www.paypal.com/ph/smarthelp/article/FAQ538 ... View more

@J_Y    https://www.paypal.com/jp/smarthelp/article/FAQ1189 ... View more

@mwebster51    Which is why i posted this for you.   Differences....... A money request is not a friends/family payment its a goods/services payment. An   invoice   is not   a friends/family payment its a goods/services payment. Send money > goods/services   is not   a friends/family payment its a goods/services payment. A   business account paypal.me   is not   a friends/family payment its a goods/services payment. A   send money > friends/family payment   is   a friends/family payment. A   paypal.me personal account   is   a friends/family payment.   However you then replied saying you thought you sent it goods/services which you couldn't have if you sent a money request as per explanation above and was why I queried whether you had read it? ... View more

@jondigo    10 What are examples of items/transactions/cases that are not eligible for PayPal seller protection? For: payment recipients with their registered address outside the UK: digital goods and licences for digital content. intangible items (including digital goods and licences for digital content) and services. Where PayPal in its own discretion may make certain intangible items (including digital goods and licences for digital content) and/or services eligible from time to time, unless otherwise agreed in writing with PayPal, the following will always remain ineligible: Items equivalent to cash (including, without limitation, stored value items such as gift cards and pre-paid cards). Payments made in respect of financial products and investments. Donations. ... View more

@RobEllis    How do I open a dispute with a seller when a purchase goes wrong? You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: •You don’t receive the item •You receive an item but it’s significantly different than the description on eBay or on the seller’s website By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement. These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you. To open a dispute: 1.Log in to your PayPal account. 2. Click on the transaction and use the resolve a problem option at the bottom of that details page. Note: •Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received •Where an item has not been received, please ensure you have given the seller enough time before opening a dispute https://www.paypal.com/webapps/mpp/first-dispute DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND. If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you. ... View more

@Jlee3    You can try your bank but normally you are only covered by credit cards, banks sometimes help on a goodwill basis though. Secondly are they in the same country as you? If so small claims court if you have enough info on them?   ... View more

@Richard157    Did you file a dispute for non receipt of item and were declined? If so then................     To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment or that includes a statement mentioning your address and saying the item was delivered to a different address.   When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page), via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made. ... View more

@Jlee3    A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance. However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged. If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment. You also 'risk' having your account limited as using that option for purchasing goods is against Paypal rules. If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment. ... View more

@deisouss    Always best to keep up with policy changes as paypal no longer return the fee on a refund.   2. Fees – Commercial Transaction Refunds Section A3.4 (Commercial Transaction Refunds) of Schedule 1 (Table of Fees) is amended to clarify that, if you carry out a refund of a Commercial Transaction payment, all of the fees originally paid by you to receive the payment will not be returned to you.  Section A3.4 (Commercial Transaction Refunds) of Schedule 1 (Table of Fees) (presented in context with the column headings) now reads as follows (with amendments shown underlined 😞     ... View more

@RobEllis    Is it one of these?   Chinese Web Sites or on Facebook easy to spot so buyer beware. 1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth. 2. No contact telephone number............if you click on contact the most you will get is webmail or an email address. 3. No company address information. 4. Great looking items at bargain prices that turn out to be tat. ... View more

@pqpnhi    Best talk to your bank and see if they can re-call x1 of the payments. Failing that.... https://www.paypal.com/au/smarthelp/article/-how-do-i-report-a-paypal-billing-issue-faq3421?app=searchAutoComplete ... View more