@KENNYG51   How did you send the payment ie which paypal option did you use? ... View more

@Peezy You can use funds in your paypal balance 'as long as' they are in the correct currency and not pending. BUT for some transactions ie digital / virtual or higher risk AND at 'some point' anyway Paypal will ask you to add a card to act as a back up funding source and to verify your Paypal account. ... View more

@klaudia2   https://www.paypal.com/uk/smarthelp/article/why-are-my-payments-for-non-ebay-sales-pending-and-how-can-i-prevent-this-faq3236 ... View more

@Sammikins71   How did you send the funds ie which paypal option? How did you fund the payment ie which funding source? ... View more

@SGHW   Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment. You also haven't added what type of paypal account that you have. ... View more

@John287   If tracking doesn't show delivery of the item back to the buyer then sadly paypal would close the case. HOWEVER sometimes they will allow an appeal as you did everything that they asked you to do........... Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code. Freephone from a UK landline or UK mobile number. ... View more

@sabadia   Sadly thats one of the risks of agreeing to an 'off Ebay' sale. If the funds never showed in your paypal account balance then none of the transaction was done using paypals site so you had no protection. You were sadly scammed by spoof messages that were faked to look like paypal. ... View more

@Youssefalaa3   Sadly not as the 'loser' pays the credit card companies 'fee'. ... View more

@Gavin1205   Click on activity > statements and do a search for the transaction id and then you can open a paypal dispute. ... View more

@Gega_007   Account type doesn't matter a bit as you can buy from a personal or a business account. You can't escalate until its at least 7 days after you PAID. And you must escalate BEFORE 20 days post opening the dispute. You don't have to wait for the seller to respond as when you escalate paypal will allow time for the sellers response. ... View more

@samet9t   Yep its a spoof, DO NOT USE ANY LINK. Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith. Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof. If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information. More info here >> https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2 https://www.paypal.com/us/webapps/mpp/security/suspicious-activity https://www.paypal.com/uk/webapps/mpp/phishing https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340 ... View more

@pranil210   I believe you are talking about this cashback promotion in India, is that correct? Please take a look at the information in the FAQ on that linked page to see if the answers there resolve the issue. If the voucher is in your account, that FAQ will show you how to see it and how it is automatically applied to your next purchase. If there is no voucher and the cashback was not applied, that FAQ should help you to understand what requirements there are in order to earn cashback. ... View more

@betsyconron   Click help / contact bottom of paypal pages or use the message centre in your paypal account.   OR   Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code. OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter. ... View more

@MAHADIR   https://www.paypal.com/in/smarthelp/article/how-do-i-withdraw-funds-from-my-paypal-account-faq1189?app=searchAutoComplete ... View more

@AlanaK1205   If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance. Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in. ... View more

@fisthee   Check if you had a subscription set up... Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''. ... View more

@roger52   Not sure what browser you use but I go to 3 lines top right of my computer > options > security / passwords > select save passwords for web pages or logins and click on EXCEPTIONS and then add paypal to that list. ... View more

@Geckie   Sadly no you can't edit it, that is why paypal say this >> Once you create your PayPal.Me link, you won’t be able to edit it. So choose carefully! ... View more

@janet298   What does it say next to the transaction in your Paypal account? 1. Pending / Unclaimed. 2. Pending / Unclaimed with a cancel option. 3. Completed / Sent. 4. Pending / Uncleared. 5. Pending awaiting authorisation. ... View more

@Ama4   SOUNDS LIKE THIS SCAM, READ IT AND SEE. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally. No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders. They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad etc etc but they will arrange a shipping agent to collect it. You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you. It will say the buyer has paid ...you won't have been paid. The 'fake' paypal email will tell you that the buyer has paid for the item + shipping costs but you must send those shipping costs to the courier/ shipping agent via western union, moneygram or walmart etc BEFORE the funds are released to you. They are not interested in the item, they just want the western union etc funds and you will never see money in your paypal balance. Paypal NEVER tell you to send an item before the payment is showing in your paypal account. Paypal NEVER expect you to use a rival money transfer service eg Moneygram or Western Union etc. Also their is no seller protection on paypal for any type of motor vehicle or item that is collected by the buyer. Delete any emails and ignore the scammers. ... View more

@PhilRelo   The email address you use with paypal identifies your paypal account and is all someone needs to pay you. Or you can send a money request/invoice from your paypal account to their paypal email address for them to pay. The latter is better as you can then fully describe the item that your buyer is paying for and that may help you if they open a 'recieved but not as described' dispute. You may be subject to the 'new seller hold' (info on that in link below), BUT once cleared you can click on 'withdraw/transfer funds' and send it to any linked bank account or debit card in your country. https://www.paypal.com/webapps/mpp/fundsavailability HOWEVER be very careful as lot of scam merchants about....... 1. A lot of scammers encourage you to accept a paypal payment and if you don't have an account ask you to open one. 2. Do not get scammed via spoof emails that look as if they are from paypal. 3. Never send anything unless the funds are showing in your paypal account balance, even if you are a new seller and subject to the new seller hold the funds would still show in your balance but have pending by them. 4. Do NOT send anything to an address not linked to the paypal registered address of the buyer. 5. Do not be fooled by you so called buyer and "paypal" telling you that you either have to >>> a. Send the item and provide a tracking number BEFORE the funds show in your balance. b. You have to pay the buyers shipping agent via western union or moneygram before his payment that is supposed to include these costs are credited to you. 6. Do not accept payment for sales using the family / friends option. 7. Remember sellers send invoices and not buyers so if you get an invoice "marked as gift / paid" and saying it won't show in your balance for 24 hours or that your payment can't be the subject of a chargeback.....its a scam. If in doubt come here and ask and also read up on paypals seller protection first so you can risk assess your transactions. ... View more

@tantid   A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance. However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged. If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent). You also risk having your account limited for using this option when you are purchasing goods as its against Paypal rules. Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well. @mdarrn   If you sent extra funds for the 'fees' using the friends / family option then all you are doing is sending extra funds as a 'gift'. You NEVER use the friends / family option UNLESS its a personal paypal.me account when you can 'tick' the box UNDER the payment to mark it as goods / services. ... View more

@rickz5 The option to 'receive' paypal payments is not available in your country. You can only 'send' payments for purchases. Click on the link below and select the country you want from the drop down list for options available in that country. https://www.paypal.com/cgi-bin/webscr?cmd=_display-country-functionality-outside&dispatch=5885d80a13c0db1f8e263663d3faee8d64ad11bbf4d2a5a1a0d303a50933f9b2 ... View more

@0706150586   Open a dispute to get your money back is your best bet? ... View more

@Macoypogi21   SCAM. Paypal NEVER tell you to send an item before the payment is showing in your paypal account. Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory. Paypal never tell you to send funds to another payment processor especially if you are the buyer. ... View more

@ArjunPalkia    I believe you are talking about this cashback promotion in India, is that correct? Please take a look at the information in the FAQ on that linked page to see if the answers there resolve the issue. If the voucher is in your account, that FAQ will show you how to see it and how it is automatically applied to your next purchase. If there is no voucher and the cashback was not applied, that FAQ should help you to understand what requirements there are in order to earn cashback. ... View more