The reason both Paypal and Ebay customer service is so rubbish is because they are both owned by the same company ! It is deemed far too expensive to staff systems to deal with customers problems and far easier to just ignore them and hope they go away - so long as the money keeps rolling in, who cares ! I have been trying for 3 months to varify my bank account - even if the help systems do actually reply, they tell you to go to pages, print them off and send, but that their website won't allow you access ! If they end up loosing me money i'm going to sue and would encourage others to do the same.
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