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The contact info should be in your PayPal account somewhere. Find the purchase and click on it. The address should be there. But why should we be forced to return a scam item to China? It was sent to you from your country.
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If you return your scam purchase to China, they will say they didn't receive it so still...no refund. Report this to the Internet Crime place, BBB, and the USPS.
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Report the scam company AND PayPal to https://www.ic3.gov/default.aspx Let them both know that you have done this. You'll get action. Also, report Paypal to the BBB in your state as well as California where they are based. Both of those actions will get their attention.
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Barry...report BOTH the scam company and PayPal to...https://www.ic3.gov/default.aspx Also, if your PayPal account has a credit card attached to i, call your credit card company. Then, notify both companies that you have filed a complaint with the Internet Complaint. You'll get action.
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I'm not sure your bank will do anything...but, notify both the scam company and PayPal that you've filed a complaint with the places you said. You'll get results.
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If a credit card is linked to your PayPal account go through them. Also, file a complaint here and include PayPal in the complaint. <removed> Once you file the complaint let PayPal know. They respond quickly!
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I am glad you are getting a refund. People need to report the scam to... <removed> and include PayPal in the report. They are scamming people too.
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PayPal is so bad that after 20 years I closed and cancelled both my PayPal account and my PayPal credit. NEVER AGAIN. There are too many scams going on and PayPal seems to be part of it.
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Tell both PayPal AND the scamming Chinese company that they have 1 week to get your refund to you or you will notify the Internet Crime Center(google it) and file a dispute with them. You'll get your refund. Then, cancel your PayPal...they are useless.
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