Congrats!! Please tell us how you are getting refunds. There are 65 pages of complaints from people who aren't getting refunds. And Dongguan Shunfa Logistics is just 1 of the company names these scammers use. There are at least 2 others and both have pages of complaints as well.
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Your example is why I reported and filed with the US Postal Inspectors. The scam company is getting a really low shipping rate (called drop shipment) just so the buyer will think the product is from the US. Only when they get it and realize they've been scammed do they find out that it came from China. Plus....they are using fake USPS tracking numbers.
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Contact Econsumer.gov........contact BBB...... Contact the higher ups at Ebay and PayPal you can find their names and email addresses on Google. Make sure you explain how PayPal is backing a fraudulent company instead of their own customers. Paypal was made aware of this last year but still sides with them.
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PayPal says they need to get a certain number of complaints about a company before they do anything. It's obvious to me that they don't read their own community pages!
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I not only blame PayPal but I included them in my report to the US Postal Inspectors. They (PayPal) were notified of this scam in October 2019 and have done NOTHING to stop it. The company has at least 2 other names besides this one. They are.... TSL Co. LTD Dongguan Shunfa Logistics In addition, all the other names they use on FB and Shopify...etc.
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This has been reported (by me) 4 times....before Covid-19. I've had recent conversations as well naming the 3 (at least) names that they use. The response from PayPal??? CRICKETS, SILENCE. They have recently changed the terms of their agreement and we can't sue them. But we sure the heck can get them shut down!
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Lynne... I retired from the Postal Service and reported this whole mess to the Postal Inspectors. They are using fake USPS tracking numbers and are using the drop shipments to make people think they are a USA company. They can't get away with that. Plus, PayPal is going along for the ride and keeping their cut too. Shame on the both of them
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There are at least 3 names this company uses. I complained last Oct. when there were only 5 pages of complaints. I've reported this to the US Postal Inspectors because they are using the services of the post office in their fraud.
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That may be true but negative comments can still be made on FB or wherever the ads are posted. People need to know that both companies are frauds!
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