I have been using Quickbooks Self Employed for several years now and again, and again, and again, I encounter issues with the connection between my PayPal Mastercard and QBSE. In the middle of going over 2023 taxes, I ended up adding ALL Mastercard receipts manually, because I just can't connect it. I talked a while ago with a Synchrony customer service agent, and she was dismissive of the situation and put the responsibility of fixing stuff in QBSE's hands. And now I have a new issue - Quickbooks is no longer offering the Assistant option (at least to my type of account) so I only can chat with someone, or call someone, M-F and during business hours, and most time I am working my bookkeeping after hours... I am not even sure if I will try to contact PayPal again. Maybe I will end up using the MasterCard only for anything that is not business-related and doesn't matter much, and keeping to small purchases. The hassle is not worth it.
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