Hi yaromik,
Welcome!
As you probably noticed I moved your post and edited the title.
Thanks for the questions. I do work for PayPal and have for some time. I have been a part of online communities on behalf of PayPal for many years. Although I am always honest, I have never claimed to be neutral. I do my best to help PayPal members with concerns, questions or even just take feedback. I also do my best to pass these concerns, questions and feedback on internally here at PayPal.
As for your specific question, you can find the PayPal phone number or email us by clicking the "Contact Us" link at the bottom of your PayPal account pages or access it directly here:
https://www.paypal.com/cgi-bin/helpscr?cmd=_help&t=escalateTab
Amanda
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