PayPal Community

pkkh · ‎Jun-19-2023

Hi @Lennings Thank you for making a post. I see you would like to set email notification preferences, as you have two emails linked to your account. No problem; you can make the necessary changes within the account. Carefully follow the instructions mentioned in the Article, and you should be able to make the necessary changes. I hope this helps. Regards, Punith

pkkh · ‎Jun-19-2023

Hi @Zeleke Thank you for making a post. I see you have questions about your non-active PayPal account. If you wish to keep your account active, I would recommend you login to your account and start using it. If you have a particular question about your account, you can contact PayPal over Facebook, Twitter, or directly over the phone or message center. They should be able to look into your account and help you accordingly. Regards, Punith

pkkh · ‎Jun-08-2023

Hi @Felsic Thank you for making a post. I understand you're concerned about certain funds that you transferred to your bank. I want to inform you that a bank withdrawal usually takes 5 business days to complete and reflect on your bank account. If your bank or card details are not right, then the transfer will eventually be cancelled and you will receive the funds back on your balance. If it has been more than 5 business days, reach out to the bank and check on the payment. If that does not help, contact PayPal directly or through Facebook or Twitter so that they can help you track the payment. I hope this helps. Regards, Punith

pkkh · ‎Jun-08-2023

Hi @TopStriker1 Thank you for making a Post. I see you're having issues withdrawing funds to your bank and are getting errors. In order to withdraw the funds from your PayPal account, make sure that there are no limitations on your account and that your account is fully verified. Also, make sure you have confirmed your identity, and your information with PayPal and your bank should exactly be the same. If you still face issues, try to add a different bank or card to withdraw the money, or contact PayPal directly over the phone or message center, and they should be able to help you. Regards, Punith

pkkh · ‎Jun-08-2023

Hi @culinary2052 Thank you for making a Post. I see you're facing issues sending a payment, and it is being denied. A payment can be denied for several reasons. Please make sure that your account is verified and that there are no limitations on the account. Also, try to clear the cache, cookies, and data and use a different browser to login. Make sure you're not using any VPN and are on a good network. If you still face issues, change the funding source and try again. If you still face issues, contact PayPal support directly so that they can check your account and help you accordingly. Regards, Punith

pkkh · ‎Jun-07-2023

Hi @Bestrose Thank you for making a Post. I understand you would like to change country name on your PayPal account. I want to inform you that PayPal accounts are country specific and you won't be able to change the country details. If you have moved to a different country, then you can create a new account there. For more details you can refer to the Article. Regards, Punith

pkkh · ‎Jun-01-2023

Hi @Ostia03 Thank you for making a Post. I see you're facing issues while making a purchase, as you're unable to complete them using the card or bank you have on file. If the system is asking you to link a card or bank to complete the purchase without recognizing the card on file, it means the merchant does not accept the card or bank that you currently have. In that case, you will have to link a different bank or card and complete the transaction. Also, you can reach out to the merchant and inquire about the cards they accept. Also, make sure that there are no limitations on your PayPal account and that your account is verified. Regards, Punith

pkkh · ‎Jun-01-2023

Hi @Temp20230527A Thank you for making a Post. I see you would like to get more details about sending and receiving payments in USD. In order to send or receive money in a different currency, you will have to set it up first in your PayPal account. Follow the instructions mentioned in the article to manage the currencies in the account. Also, you can share the instructions mentioned in the article with your husband so that they can set up payment receiving preferences. I hope it helps. Regards, Punith

pkkh · ‎May-31-2023

Hi @fatimaDbaich Thank you for making a post. I understand you would like to link PayPal with Facebook but are unable to complete the verification process due to phone number changes. In this case, please check if you're able to update your phone number first on your PayPal account and confirm it. If you're unable to, please contact PayPal support directly, and they should be able to help you with the verification and make changes to the account. Regards, Punith

pkkh · ‎May-17-2023

Hi @Blackmason Thank you for making a Post. I understand you're having issues receiving money on your PayPal account. In order to receive money through PayPal, make sure your email and phone number are confirmed and your account is verified. Also, make sure that there are no limitations on your account and that you have confirmed your identity with PayPal. If you have completed all these, there should not be any issues receiving money. If you continue to face issues, please contact PayPal support directly so that they can look into your account and help resolve the matter. Regards, Punith

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