Hi @wendy11149,
I'm sorry to hear you haven't received a refund as of yet. When you receive a refund, it should refund the funding source you paid with. If the refund is going to a card, this can take up to 30 days, but usually appears sooner. If you see the refund processing through PayPal, it should process within that timeframe. If you don't show any refunds through PayPal yet, we would recommend reaching out to the merchant first for the refund. If they don't issue a refund, you might be able to file a dispute since you haven't received the credit you were due for returning the package. If you have those return tracking details still, this could be an option to receive your refund.
Thank you for your post!
I hope this helps!
Chase
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