Hi @Andrea023 Welcome to the PayPal community! Thank you for your post. I am sorry to hear that you want to close your account. Please reconsider! If there's a chance that you might want to use PayPal in the future, it's a good idea to keep your account open. If you want to close the account please refer to this link. I suggest you please clear your browser cache, and cookies and then try to follow the steps provided in the above link. If you are still facing the same issue, I suggest you please contact our PayPal customer support, they will help you. Thanks Gane26
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