PayPal Community

Hello, @3waashi !   Thank you for your post and welcome to our Community Help Forum! I'm sorry to hear that you're not able transfer the funds. I request you to try using a different browser or try clearing the cache or cookies before transferring the funds. This article will provide you more information about transfer of funds.    I hope this helps! Prathik5059 ... View more

Hello, @Deadceii !   Thank you for your post and welcome to our Community Help Forum! I want to inform you that if the refund status shows completed on your PayPal account then it means the amount has been processed from the PayPal system. The timeframe has been set by your financial institute where PayPal do not have the privilege to expedite the process. All refunds will be sent back to the payment method of your original payment. If you've used your credit card to complete the transaction, then your refund will go to your credit card. It may take up to 30 days for the refund amount to appear on your card statement. This article will help you provide more information regarding refunds.   I hope this helps! Prathik5059   ... View more

Hello @Aldunkie89 !   Thank you for your post and welcome to our Community Help Forum! I'm sorry to hear that you're not able transfer the funds. I request you to try using a different browser or try clearing the cache or cookies before transferring the funds. This article will provide you more information about transfer of funds.    I hope this helps! Prathik5059 ... View more

Hello, @mohamed1411!   Thank you for your post and welcome to our Community Help Forum. I am sorry to hear that the receiver has not received the payment.  I would request you to check the status of the payment in your activity log. I like to inform you that if the payment is completed, we do not have the access to cancel the completed payment. The payment has left your account and their is no problem from your end. Please ask the receiver to contact us, so that we can assist them.   I hope this helps! Prathik5059 ... View more

Hello, @Ciarafenn    Thank you for your post and welcome to PayPal community. I am sorry to hear that you're not able to view withdrawal in activity. I would recommend you to uninstall and re install the PayPal app. If you're using desktop, please try using a different browser or try clearing the cache or cookies before logging to account. You would have also received email from PayPal regarding the withdrawal.    I hope this helps! Prathik5059 ... View more

Hello, @ainayahk  Thank you for your post and welcome to PayPal community.  I am sorry to hear that you're not able to convert the currency. This article will help you more information on how to convert the currency.  If you are not able to convert the currency, please contact our support team.  You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. You can also reach us on Facebook www.Facebook.com/PayPal or on Twitter @AskPayPal.   I hope this helps!   Prathik505 ... View more

Hello, @Wild0314    Thank you for your post and welcome to our Community Help Forum! You're welcome and have a great day.    Prathik5059 ... View more

Hello, @Stan69    Thank you for your post and welcome to our Community Help Forum! I am sorry to hear that you're not able to send payment. This article will provide you more information.  I would recommend you to try using a different browser or try clearing the cache or cookies before sending the payment. If you're still facing the same problem, it is possible that something is preventing your account from having that functionality. You may wish to reach out to customer service for more information. To contact customer service. Please click Contact at the bottom of the PayPal website for contact options.  I hope this helps! Prathik5059 ... View more

Hello, @RB2001    Thank you for your post and welcome to PayPal community.    I am sorry to hear that you're not able to withdraw funds. I request you to try using a different browser or try clearing the cache or cookies before withdrawing the funds. This article will help you provide more information regarding withdrawal of funds.  I hope this helps! Prathik5059 ... View more

Hello, @Brianred    Thank you for your post and welcome to PayPal community.   I understand that you're withdrawal funds are on pending and you want to know if you can cancel the withdrawal.  All transfers are subject to review and could be delayed or stopped if we identify an issue. A review can happen for various reasons. Some examples may be that you received a higher-than-usual amount of money into your account, you may be logging in from an unsecure network, or you may have made changes to your account recently. Once the review has completed, if there are no issues, the transfer status will change to "Complete".   This article will help you provide more information regarding canceling of withdrawal.     I hope this helps! Prathik5059 ... View more