PayPal Community

prathik5059 · ‎Oct-31-2022

Hello, @ArttyRL Thank you for your post and welcome to our Community Help Forum! I am sorry that the payment is not showing up in PayPal. May I know if you have received any email from PayPal regarding the payment. The transaction information can be found in the original email receipt received when you made your purchase, and in the transaction details of your payment, located in your account Activity. To find the transaction details: 1. Go to the PayPal website and log in to your account. 2. Click Activity at the top of the page. 3. Click on the transaction in question. I hope this information helps you. I hope this helps! Prathik5059

prathik5059 · ‎Oct-30-2022

Hello, @Jerutoc Thank you for your post and welcome to our Community Help Forum! I understand that you're not able to view refund option for some transactions. I request you to try using a different browser or try clearing the cache or cookies and check if the refund option is available. This article will help you provide more information regarding refunds. I hope this helps! Prathik5059

prathik5059 · ‎Oct-30-2022

Hello, @Wahidkurniawan Thank you for your post and welcome to our Community Help Forum! I am sorry to hear that you have sent payment to the wrong person and you have sent a message, but they didn't respond. I would request you check the status of the payment in your activity log. I like to inform you that if the payment is completed, we do not have the access to cancel the completed payment. If they do not respond, I would request you contact the card or bank provider and ask them to file a dispute for the payment. I hope this helps! Prathik5059

prathik5059 · ‎Oct-24-2022

Hello, @andreiopris Thank you for your post and welcome to our Community Help Forum! I see that you want to know if you can withdraw funds to debit card. This article will help you provide more information if you're eligible to withdraw funds to debit card. I hope this helps! Prathik5059

prathik5059 · ‎Oct-24-2022

Hello, @Temp20221019I Thank you for your post and welcome to our Community Help Forum! I see that you want to know how to make payment. I would request you to use this article to find more information on how to send payment. Also try using different browser or try clearing the cache or cookies before sending the payment. I hope this helps! Prathik5059

prathik5059 · ‎Oct-24-2022

Hello, @tonkastoy Thank you for your post and welcome to our Community Help Forum! I see that you're concerned about the refund you sent, and you do not have enough funds in your account. If you don’t have a balance or money waiting to be accepted, the entire refund will be issued from the primary bank account linked to your PayPal account. Depending on your bank's processing time, it may take up to 5 business days to process your refund even if the refund status shows "Complete" in your PayPal account. This article will help you provide more information regarding the refund. I hope this helps! Prathik5059

prathik5059 · ‎Oct-24-2022

Hello, @mommyfelda Thank you for your post and welcome to our Community Help Forum! I am sorry to hear that you're not able to send money. I would request you try using a different browser or try clearing the cache or cookies before making the payment. If still, you're not able to make the payment. I recommend you try using a different card or bank for completing the payment. This article will help you provide more information on how to send money. I hope this helps! Prathik5059

prathik5059 · ‎Oct-24-2022

Hello, @Václav1 Thank you for your post and welcome to our Community Help Forum! I am sorry to hear that you're not able to send or receive payment. I would request you to try using a different device, preferably a laptop or desktop, and switch browsers before sending payment. If it still doesn't work, check if you have any limitations on your account. If you do have limitations, here is how to remove limitations. If you don't see any limitations and still facing issues withdrawing funds, I'd recommend reaching out to our Customer Support teams by clicking "Help & Contact" at the bottom of any PayPal page for further assistance. I hope this helps! Prathik5059

prathik5059 · ‎Oct-17-2022

Hello, @IlDavo Thank you for your post and welcome to our Community Help Forum! I'm glad that you were able to resolve the issue. Do let me know if you have other queries, I'd be happy to assist you further. I hope this helps! Prathik5059

prathik5059 · ‎Oct-17-2022

Hello, @tototto Thank you for your post and welcome to our Community Help Forum! I am sorry to hear that you're not able to use the account to make payment. I would request you to try using different browser or try clearing the cache or cookies before making the purchase. If it still doesn't work, check if you have any limitations on your account. If you do have limitations, here is how to remove limitations. If you don't see any limitations and still facing issues withdrawing funds, I'd recommend reaching out to our Customer Support teams by clicking "Help & Contact" at the bottom of any PayPal page for further assistance. I hope this helps! Prathik5059

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