PayPal Community

Should've paid for the tracking... Or if over 250 required signature confirmation ... View more

Intangible items are things you can't touch, world of warcraft accounts, points for games, downloaded videos and pictures, basically anything you can download or anything not that's not  a physical item... ... View more

Go back to the listing and double check to see what he described it as, if your right and its clearly the wrong item, file a SNAD claim and you'll be asked to return the item to the seller, and you should get your money back and be good to go, if you do win and  have to return the item make sure you pay a little extra for tracking so you can show that it got delivered to his address so he can't say you didn't send it back to him ... View more

There's not really a way to protect yourself from a person like this when you send a intangible item, he knew he could get away with it, overall intangible sales are high risk for disputes like this ... View more

Do not close the case! if you do you will get nothing ... View more

@Shulla wrote: If you are only another poster, and have nothing better say than "read the SNAD", maybe you need another hobby.   He/she posted " read the user agreement", and the reason he/she has " nothing better to say" is because there's nothing better to say, if the user would've read the user agreement they would've known what is and isn't covered, and gregc4 says " who ever reads user agreements", well the answer is responsible adults, most people read contracts before they sign up for things, if you can't accept that responsibility, don't use it ... View more

I think that employee was wrong as far as selling goes, at that point two weeks ago, and as buying goes that will change soon, see below, In regards to selling, there is no protection for intangible items,   11.3 Eligibility Requirements. To be eligible for Seller protection, you must meet all of the basic requirements listed below; plus, you must meet the Item Not Received requirements listed below to be covered for Item Not Received protection and you must meet the Unauthorized Transactions requirements listed below to be covered for Unauthorized Transaction protection. Basic Requirements: You must ship the item to the shipping address on the Transaction Details Page. You must respond to PayPal’s requests for documentation and other information in a timely manner. The item must be a physical, tangible good that can be shipped. Your primary residence, as listed in your Account, must be in the United States.   As for buyers, according to the policy update effective Nov. 1st:   PayPal Buyer Protection only applies to PayPal payments for certain tangible, physical goods. Payments for the following items are not eligible for reimbursement under PayPal Buyer Protection: Intangible items, including Digital Goods Services ... View more

Is your acct actually limited? i wouldnt do what they say here but if i did get a email like this, spoof or not, i would log onto my acct and check it out just to verify whats goin on... ... View more

The only way people can pay you via paypal is by sending the money to your user id/email address ... View more

It said the selling acct disputed the charge? isn't that you? if the buyer disputed it theres not much you can do because there is no protection for virtual items, and you missed the dispute period so even if there was something you could've done, by missing the dispute period  I'm afraid theres not a whole lot of options left, need to remember to be very careful when selling intangible items ... View more