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since ‎Apr-23-2020
Chiranjeevi_L

Chiranjeevi_L

PayPal Employee
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Latest Contributions by Chiranjeevi_L
  • Topics Chiranjeevi_L has Participated In
  • Latest Contributions by Chiranjeevi_L
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Re: How do I add user selection options to my PayP...

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-07-2020 11:44 PM
‎May-07-2020 11:44 PM
Hi @mits9,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   I request to please contact your website developer to customize your button code, which will give donor options to select and donate.  PayPal is a payment gateway, which will receive payment request information (i.e amount, currency, etc ) from website and process the payment accordingly.   You can able to customize your button code.   Please refer the guide link.   Sincerely, Chiranjeevi ... View more

Re: Adaptive Payment solution

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-07-2020 10:39 PM
‎May-07-2020 10:39 PM
Hi @RuiALR,   Thank you for contacting PayPal community.   We apologize for any inconvenience. Unfortunately, Adaptive payments feature is deprecated. MarketPlace   product is a replacement of Adaptive payments, which serves the similar product experience. You can use  MarketPlace   product and split the payments accordingly. I request to please fill the MarketPlace application via below link. https://www.paypal.com/us/webapps/mpp/partner-program/contact-us?ref=marketplace Once applied, Partners team agent will be reviewing your business details and contact you accordingly.   Please refer the guide link.   Sincerely, Chiranjeevi PayPal, Inc.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Paypal APIs to two different accounts

by PayPal Employee Chiranjeevi_L in SDKs
‎May-07-2020 05:07 AM
‎May-07-2020 05:07 AM
Hi @NeoCyprus,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   No, you can use same API credentials in multiple websites without any issues.   Sincerely, Chiranjeevi PayPal, Inc.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.   ... View more

Re: LIVE Authorization error

by PayPal Employee Chiranjeevi_L in SDKs
‎May-07-2020 04:43 AM
‎May-07-2020 04:43 AM
Hi  @randavis,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   Upon checking our internal logs using  "debug_id": "8516e66efe81d", we could confirm that your trying to process DCC(Direct Credit Card) payments via REST API which is currently restricted.   The use of the PayPal REST  /payments  APIs to accept credit card payments is restricted. Instead, you can accept credit card payments with  Braintree Direct   Please refer the guide link.   Sincerely, Chiranjeevi PayPal, Inc.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Where I can find my ID number

by PayPal Employee Chiranjeevi_L in PayPal Reporting
‎May-07-2020 03:39 AM
‎May-07-2020 03:39 AM
Hi @Xeka707,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   I request to please upgrade your personal PayPal account to "Business" type and get your unique Merchant ID.   Please refer the   guide link to upgrade your account.     Please   check with PayPal Customer Service via this link   (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and help you upgrading your personal PayPal account to Business type.   I request to please refer the guide link to access your unique Merchant ID using your Business account.   Sincerely, Chiranjeevi PayPal, Inc.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.   ... View more

Re: REST API Paypal Smart Button window close cons...

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-07-2020 01:50 AM
‎May-07-2020 01:50 AM
Hi @ashishkshah,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   I have tried to process a test payment via your website  https://www.kickpages.com/getpro/  and could able to process the payment flow via PayPal checkout without any error.    Please find the below snap shot for reference.     Refer the guide link.   Sincerely, Chiranjeevi ... View more

Re: online payment we are not able to recieve from...

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-07-2020 01:07 AM
‎May-07-2020 01:07 AM
Hi @gpexim,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   I request to please process a test payment via card which is not linked to your PayPal account.   This should be an issue with buyer funding source.   Sincerely, Chiranjeevi PayPal, Inc.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: /v1/billing/subscriptions#RESOURCE_NOT_FOUND

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-07-2020 12:51 AM
1 Kudo
‎May-07-2020 12:51 AM
1 Kudo
Hi @nightrobin,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   This should be an issue with the " plan_id" value.   I request to please refer the guide link.   Sincerely, Chiranjeevi ... View more

Re: UNAUTHORIZED_PAYMENT

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-07-2020 12:00 AM
‎May-07-2020 12:00 AM
Hi @milomakarewicz,   Thank you for contacting PayPal community.   Upon checking our internal logs using  "debug_id": "15a71bb40e902", we could confirm that your trying to process DCC(Direct Credit Card) payments via REST API which is currently restricted.   The use of the PayPal REST  /payments  APIs to accept credit card payments is restricted. Instead, you can accept credit card payments with  Braintree Direct   Please refer the guide link.   Sincerely, Chiranjeevi PayPal, Inc.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Issues implementing PayPal Commerce Platform

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-06-2020 11:34 PM
‎May-06-2020 11:34 PM
Hi @ashvipani,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   The PayPal Commerce Platform is currently available to approved partners. If you are interested in becoming an approved partner, we invite you to complete the  PayPal Partner form . Without this approval, calling the PayPal Commerce Platform APIs results in the HTTP status code of  401 Unauthorized .   Please refer the guide link.   Sincerely, Chiranjeevi PayPal, Inc.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Setting up Paypal in CRM

by PayPal Employee Chiranjeevi_L in NVP/SOAP APIs
‎May-06-2020 04:46 AM
‎May-06-2020 04:46 AM
Hi @Celebrian,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   Steps to access your API credentials (Username, Password & Signature) via your Business PayPal account:   Login  PayPal.com  >> click "settings" icon >> Account settings >> Account access >> "API access" >> Manage API credentials    (Or) Login  PayPal.com  >> Go to " https://www.paypal.com/businessmanage/credentials/apiaccess " >> follow above steps.   Both Notification_url & Return_url should be reviewed / decided by the merchant.   Sincerely, Chiranjeevi   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Credit card error on checkout

by PayPal Employee Chiranjeevi_L in NVP/SOAP APIs
‎May-06-2020 04:32 AM
‎May-06-2020 04:32 AM
Hi @PatriciaBW,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   I request to please try using a different card which is not linked to your PayPal account.   Sincerely, Chiranjeevi ... View more

Re: How to Remove Shipping from Forminator / PayPa...

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-06-2020 04:06 AM
‎May-06-2020 04:06 AM
Hi @Mr_Cre8ive,   Thank you for contacting PayPal community.   Yes, you can able to handle the shipping address fields during PayPal checkout using  parameter "NOSHIPPING".   I request to please contact your website developer, to cross check your website payment request  API calls and modify the value " NOSHIPPING   to " 1 " in your payment calls. Since you have confirmed that your website doesn't ship any physical goods/products to the customers. Once this settings is done, PayPal system will not show/provide the shipping address option to the customers and resolves the issue. NOSHIPPING  : Determines whether PayPal displays shipping address fields on the PayPal pages. For digital goods, this field is required, and you must set it to 1. Value is: • 0 — PayPal displays the shipping address on the PayPal pages. • 1 — PayPal does not display shipping address fields and removes shipping information from the transaction. • 2 — If you do not pass the shipping address, PayPal obtains it from the buyer's account profile.   Guide link for reference -  https://developer.paypal.com/docs/paypal-payments-standard/integration-guide/Appx-websitestandard-htmlvariables/#paypal-checkout-page-variables Note   - This parameter will disable shipping address during PayPal checkout flow. Please use this parameter if your website doesn't ship any physical products to the customers/clients. Thank you so much for your patience and understanding. Sincerely, Chiranjeevi PayPal, Inc.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.         ... View more

Re: My customers can't pay by card

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-06-2020 03:22 AM
‎May-06-2020 03:22 AM
Hi @Ellishop,   Thank you for contacting PayPal community.   Our sincere apologies for any inconvenience caused. Unfortunately, Guest payment checkout(i.e payment via credit/debit) is not applicable for all users. It's important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout.   There will be times when guest checkout is not available. This is intended behavior of the product. Customer/buyer need to create PayPal account to process the payment.   Thank you for your patience and understanding.   Sincerely, Chiranjeevi ... View more

Re: PayFlow info

by PayPal Employee Chiranjeevi_L in Payflow
‎May-06-2020 01:07 AM
‎May-06-2020 01:07 AM
Hi @lwhitlinger,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   To use Payflow Pro services, you must have a  Payflow Pro Gateway account , know your API credentials, and know your endpoint.   Guide link to know your PayPal Payflow Pro API Credentials and Endpoints.   I request to please   check with Payflow Customer Service via this link   (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.   Sincerely, Chiranjeevi   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Help on Direct Card Payments

by PayPal Employee Chiranjeevi_L in SDKs
‎May-06-2020 12:34 AM
‎May-06-2020 12:34 AM
Hi @AnandThurubatla,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   Unfortunately, DDC(Direct Credit Card) payments via REST API is restricted.   I request to please follow the Integrate PayPal Checkout Using the Braintree SDK Or  PayPal Smart payment buttons.   Thank you for understanding and patience.   Sincerely, Chiranjeevi   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.   ... View more

Re: API SET UP

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-05-2020 11:28 PM
1 Kudo
‎May-05-2020 11:28 PM
1 Kudo
Hi @kim151,   Sure, Have a great day.   Sincerely, Chiranjeevi   If this post or any other was helpful, please enrich the community by giving kudos. ... View more

Re: REST API interface

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-05-2020 11:27 PM
‎May-05-2020 11:27 PM
Hi @mikkpuurmann,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   I request to refer the guide link to resolve the issue.   Sincerely, Chiranjeevi ... View more

Re: API SET UP

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-05-2020 10:44 PM
1 Kudo
‎May-05-2020 10:44 PM
1 Kudo
Hi @kim151,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   I request to please upgrade your personal PayPal account to "Business" type and get your API credentials.   Please refer the guide link to upgrade your account.     Please   check with PayPal Customer Service via this link   (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.   Steps to access your API credentials via your Business PayPal account:   Login  PayPal.com  >> click "settings" icon >> Account settings >> Account access >> "API access" >> Manage API credentials >> Renew certificate. (Or) Login  PayPal.com  >> Go to " https://www.paypal.com/businessmanage/credentials/apiaccess " >> follow above steps.   Sincerely, Chiranjeevi     ... View more

Re: Permission denied for v1/reporting/transaction...

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-05-2020 04:08 AM
‎May-05-2020 04:08 AM
Hi @thebas,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   Use the Transaction Search API to get the history of transactions for a PayPal account. To use the API on behalf of third parties, you must be part of the PayPal partner network. Reach out to your partner manager for the next steps. To enroll in the partner program, see  Partner with PayPal .   Please refer the guide link.   Sincerely, Chiranjeevi ... View more

Re: Pay Pal guest checkout in shopify not acceptin...

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-05-2020 03:27 AM
‎May-05-2020 03:27 AM
Hi @essentialhome,   Thank you for contacting PayPal community.   Our sincere apologies for any inconvenience caused. Unfortunately, Guest payment checkout(i.e payment via credit/debit) is not applicable for all users. It's important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout.   There will be times when guest checkout is not available. This is intended behavior of the product. Customer/buyer need to create PayPal account to process the payment.   Thank you for your patience and understanding.   Sincerely, Chiranjeevi ... View more

Re: Paypal express checkout - Invalid Order Url

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-05-2020 01:59 AM
‎May-05-2020 01:59 AM
Hi @dev_ecom,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   Unfortunately, there is no such property "OrderURL" currently available. I request to please remove the property and process the payments.   Please follow the instructions provide in the guide link.   Sincerely, Chiranjeevi ... View more

Re: Buy Now Button issues

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-05-2020 12:49 AM
‎May-05-2020 12:49 AM
Hi @Pelinet,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   Unfortunately, Guest payment checkout(i.e payment via credit/debit) is not applicable for the users. It's important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout.   There will be times when guest checkout is not available.   This is intended behavior of the product. Customer/buyer need to create PayPal account to process the payment. Thank you so much for your patience and understanding.   Sincerely, Chiranjeevi ... View more

Re: Permission denies API

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-05-2020 12:38 AM
‎May-05-2020 12:38 AM
Hi @Kreigher,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   The use of the PayPal REST  /vault APIs  to accept credit card payments is restricted because the merchant must enable, but can no longer get approved for, the REST direct credit cards (DCC) feature. Instead, you can accept credit card payments with  Braintree Direct   Please refer the guide link.   Sincerely, Chiranjeevi ... View more

Re: Subscription Model Help

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-05-2020 12:14 AM
‎May-05-2020 12:14 AM
Hi @jdmk88,   Thank you for contacting PayPal community.   Yes, you can able to achieve this requirement by defining the trail period as "6" months with  £25 and followed by £12.50.   Steps to create subscription button.   Login  PayPal.com  >> click on "All tools" >> Integrate PayPal >> PayPal buttons >> select button type >> fill required details  (Or) Login  PayPal.com  >> go to direct link " https://www.paypal.com/buttons/ " >> follow the above steps   Please find the  below snap shot for reference.     Thank you for understanding and patience.   Sincerely, Chiranjeevi ... View more

Re: Automate Order Processing

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-04-2020 11:36 PM
‎May-04-2020 11:36 PM
Hi @jwynveen,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   You will receive the " payment_status " variable in PayPal IPN response logs, once the user/buyer process the payment.   I request to please use the  "payment_status" variable and handle your internal database to mark the order status accordingly.   payment_status = Completed Status, which determines whether the transaction is complete   Please refer the guide link.   Sincerely, Chiranjeevi ... View more

Re: Location Based Fixed Pricing

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-04-2020 10:40 PM
‎May-04-2020 10:40 PM
Hi @Digimark,   Thank you for contacting PayPal community.   Yes, you can able to achieve this requirement.   Please ask your website developer to pass the payment request variables with appropriate currency codes to PayPal system.   So that payments will be processed in the same currency by PayPal system.    PayPal is a payment gateway, merchants should handle their internal website request values ( buyer details, amount, currency etc).   Thank you for understanding and patience.   Sincerely, Chiranjeevi ... View more

Re: Enable Payouts on Live API

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-04-2020 04:28 AM
‎May-04-2020 04:28 AM
Hi @styleupmarket,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   Unfortunately, we don't have account level access to enable / toggle account settings.   I request to please   check with PayPal Customer Service via this link   (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and enable the feature accordingly.   Sincerely, Chiranjeevi ... View more

Re: API Integration

by PayPal Employee Chiranjeevi_L in REST APIs
‎May-04-2020 04:07 AM
‎May-04-2020 04:07 AM
Hi @Chuhiya,   Thank you for contacting PayPal community.   We apologize for any inconvenience.   Login  PayPal.com  >> click "settings" icon >> Account settings >> Account access >> "API access" >> Manage API credentials. (Or) Login  PayPal.com  >> Go to " https://www.paypal.com/businessmanage/credentials/apiaccess " >> follow above steps.   Steps to access both Live / Sandbox REST API credentials :   Please go to  https://developer.paypal.com/developer/applications/  >> toggle Sandbox/Live >> click "Create App" >> click "Sandbox Business Account" and select your new sandbox account.   >> click "Create App" >> use the new API credentials.   Sincerely, Chiranjeevi ... View more

Re: What’s my API NO

by PayPal Employee Chiranjeevi_L in PayPal Payments Standard
‎May-04-2020 03:50 AM
‎May-04-2020 03:50 AM
Hi @KMDesign1,   Thank you for contacting PayPal community.   We apologize for any inconvenience   Yes, I request to upgrade your account to "Business" type and follow the below guide link to access your API credentials. Login  PayPal.com  >> click "settings" icon >> Account settings >> Account access >> "API access" >> Manage API credentials. (Or) Login  PayPal.com  >> Go to " https://www.paypal.com/businessmanage/credentials/apiaccess " >> follow above steps.   Thank you for understanding and patience.   Sincerely, Chiranjeevi ... View more
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