Chiranjeevi_L

Good day @scholar1-2023,   Thank you for posting to the PayPal community.   Yes, I could see that one of our engineer responded to your MTS ticket and currently, internal team is actively working on the issue.   Respective engineer will update the status via your MTS ticket. I would suggest to please refer your MTS ticket for latest updates.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @nara1231,   Thank you for posting to the PayPal community.   Could you please try now and confirm whether your still facing the issue.    https://developer.paypal.com/docs/archive/button-manager/integration-guide/    If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @nara1231,   Thank you for posting to the PayPal community.   Could you please try now and confirm whether your still facing the issue.    https://developer.paypal.com/docs/archive/button-manager/integration-guide/    If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @arara90,   Thank you for posting to the PayPal community.   Unfortunately, we no longer onboard Adaptive applications as the product has been deprecated for several years.   PayPal Commerce Platform for Marketplaces and Platforms product is a replacement of Adaptive payments, which serves the similar product experience.    For LIVE PayPal Commerce Platform for Marketplaces and Platforms integration, I would suggest to please fill the PayPal Marketplace application via below link. https://www.paypal.com/us/webapps/mpp/partner-program/contact-us?ref=marketplace Once applied, relevant department will be reviewing your business details and contact you directly. Guide link - https://developer.paypal.com/docs/platforms/   Note -  PayPal Marketplaces and Platforms form.    https://www.paypal.com/in/webapps/mpp/country-worldwide    Thank you so much for your patience and understanding.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @fcea,   Thank you for posting to the PayPal community.   Could you please perform try now by following the below steps.  1. Clear your browser history ,cache and cookies. 2. Make sure your browser is fully updated (see minimum browser requirements) Check that JavaScript is enabled in your browser. Try disabling plugins that might conflict with reCAPTCHA. chrome://extensions/ like : Any Adblocker setting.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @BAcaz_001,   Thank you for posting to the PayPal community.   I have tried to process a test payment via your website and could able to process the payment flow via PayPal without any issues.       I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @cw3Hosting,   Thank you for posting to the PayPal community.   Could you please confirm if your facing issue with API Error code - 10548 ?   If yes, 10548 error usually occurs in Sandbox environment, due to the Sandbox PayPal PRO account setup issue.   Errorcode  :  10548 Shortmessage  :  "Invalid Configuration" Longmessage  :  "This transaction cannot be processed. The merchant's account is not able to process transactions."   Guide link - https://www.paypal.com/us/smarthelp/article/why-did-i-get-api-error-code-10548-ts1147   Here's how to enable PayPal Payments Pro on a Sandbox test account:   Log in to your PayPal Developer account. At the top of the page, click Dashboard. Click Accounts under Sandbox on the left side of the page. Click the email address for the account for which you would like to enable Payments Pro. Note: Only Business accounts can have Payments Pro enabled. Click Profile under the email address. Click Upgrade to Pro. Click Enable. Once your sandbox business account is upgraded to PRO, you should be able to integrate and perform DoDirectPayment API calls.    If your facing this error 10548 in LIVE production, I request to please contact our PayPal Customer service via link - https://www.paypal.com/uk/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding your LIVE PayPal account PRO setup query.    They will be able to assist you further as they are specially trained to address this type of account inquiry.    Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @shwinker,   Thank you for posting to the PayPal community.   I would suggest to please follow the below steps.   Merchant can create/generate their LIVE REST API credentials(i.e Client ID & Secret Key) via developer portal. If you have implemented REST API integration on your website.   Login to https://developer.paypal.com/  >> My apps & credentials >> toggle "LIVE/SANDBOX" >> create "App" >> fill required details >> you can able to access your LIVE REST API (Client ID & Secret). https://www.paypal.com/us/cshelp/article/how-do-i-create-rest-api-credentials-ts1949   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @joekom77,   Thank you for posting to the PayPal community.   I would suggest to please follow the below steps.   Merchant can create/generate their LIVE REST API credentials(i.e Client ID & Secret Key) via developer portal. If you have implemented REST API integration on your website.   Login to https://developer.paypal.com/  >> My apps & credentials >> toggle "LIVE/SANDBOX" >> create "App" >> fill required details >> you can able to access your LIVE REST API (Client ID & Secret). https://www.paypal.com/us/cshelp/article/how-do-i-create-rest-api-credentials-ts1949 Please follow the below steps to access your LIVE NVP/SOAP API credentials(i.e User Name, Password & Signature). If you have implemented NVP/SOAP API integration on your website.   Login to your PayPal account>> click "settings" icon >> Account settings >> Account access >> "API access" >> Manage API credentials. (Or) Login PayPal account >> Go to "https://www.paypal.com/businessmanage/credentials/apiaccess" >> follow above steps.   Note : PayPal Customer service link - https://www.paypal.com/hu/smarthelp/home    Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @th0rn,   Thank you for posting to the PayPal community.   Using Payouts feature you can send money immediately to multiple recipients with their emails, phone numbers, or PayPal IDs.   Please refer the below guide link :    https://developer.paypal.com/docs/payouts/    Based on your business requirement, please refer PayPal Commerce Platform for Marketplaces and Platforms product.   For LIVE PayPal Commerce Platform for Marketplaces and Platforms integration, I would suggest to please fill the PayPal Marketplace application via below link. https://www.paypal.com/us/webapps/mpp/partner-program/contact-us?ref=marketplace Once applied, relevant department will be reviewing your business details and contact you directly. Guide link - https://developer.paypal.com/docs/platforms/   Note -  PayPal Marketplaces and Platforms form.    Thank you so much for your patience and understanding.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @premier11 / @yvesined ,   Thank you for posting to the PayPal community.   Yes, merchants should cross check button code/payment request and pass valid "business" value.   PayPal ID or PayPal Primary/Confirmed email address as "business" value.   <input type="hidden" name="business" value="">   Please refer below guide links :   https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta...    https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta...    Sample HTML button code : View sample HTML code that shows various payment features and options for each PayPal payment button.   Use the following samples as a starting point to create your own HTML payment button code:   Add to Cart Buy Now Donate Subscribe Automatic Billing Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Gazzer1,   Thank you for posting to the PayPal community.   Can you please try now connecting via your primary email address of PayPal Business account.    Please make sure your PayPal Business account is verified and confirmed without any account limitations.    Steps to integrate Checkout with Shopify.   Here's how: Log in to your Shopify admin panel. Click Settings. Click Payments. Select PayPal Express Checkout within the PayPal module. Click Activate. Once directed to a PayPal login page, log in to your PayPal account and click I Give Permission. Click Back to Shopify. Under Payment Authorization, select: Automatically capture payments for orders (Immediate Sale). Manually capture payment for orders (Authorize only). Click Save. https://www.paypal.com/gf/smarthelp/article/how-do-i-integrate-express-checkout-with-shopify-ts1797    I would recommend to integrate our latest PayPal Checkout (Smart button) product. Please follow the below steps via your PayPal account to create/generate PayPal Smart button code. Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select "Smart Buttons" button type >> fill all the required details >> copy & paste the button code on your website with the help of your website developer.  (Or) Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps   Guide link : https://developer.paypal.com/docs/checkout/standard/    If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @PB2023,   Thank you for posting to the PayPal community.   Please refer PayPal Commerce Platform for Marketplaces and Platforms product.   For LIVE PayPal Commerce Platform for Marketplaces and Platforms integration, I would suggest to please fill the PayPal Marketplace application via below link. https://www.paypal.com/us/webapps/mpp/partner-program/contact-us?ref=marketplace Once applied, relevant department will be reviewing your business details and contact you directly. Guide link - https://developer.paypal.com/docs/platforms/   PayPal Marketplaces and Platforms form.    Thank you so much for your patience and understanding.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @mrcroww,   Thank you for posting to the PayPal community.   This is BA(Billing Agreements)-Token Identifier. Valid token has the BA-XXXXXXXXXXXXXXXXX format.   https://developer.paypal.com/docs/api/payments.billing-agreements/v1/    Deprecation notice: The /v1/payments/billing-agreements endpoints are deprecated. Please use the /v1/billing/subscriptions endpoints instead. For details, see Subscriptions Integration.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @sangio90,   Thank you for posting to the PayPal community.   I would suggest to please cross check your Order Capture API request call and also pass valid address details Create Order API call.   https://developer.paypal.com/docs/api/orders/v2/#orders_create  https://developer.paypal.com/docs/api/orders/v2/#orders_capture  https://developer.paypal.com/docs/api/orders/v2/#definition-shipping_detail.address_portable    Merchants should refer the success response returned from Order Capture API call and confirm the order in your App.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @sp3nc3,    Thank you for posting to the PayPal community.   PayPal supports the below webhook events.   Authorized and captured payments Batch payouts Billing plans and agreements Log in with PayPal Disputes Checkout buyer approval Invoicing Marketplaces and Platforms Merchant onboarding Orders Payment orders Referenced payouts Sales Subscriptions Vault https://developer.paypal.com/api/rest/webhooks/event-names/   https://developer.paypal.com/api/rest/webhooks/event-names/#disputes     Disputes REST API : https://developer.paypal.com/docs/api/customer-disputes/v1/   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. @sp3nc3 ... View more

Good day @setphanie,   Thank you for posting to the PayPal community.   Please follow below steps to get the donate button "Shareable URL" generated by PayPal.  Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select button type >> fill all the required details >> In the last step you will find a "Shareable URL/Email" section, please use this URL on your website with the help of your website developer.  (Or) Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps    Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @sophia-question,   Thank you for posting to the PayPal community. I have tried to reproduce the issue and could able to access the "View your saved buttons" link without any issues.    Please follow the below steps via your primary email address of your PayPal Business account.  Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >>  PayPal buttons >> click "View your saved buttons"  (Or) Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @singhmaheshk,   Thank you for posting to the PayPal community.   Based on your business requirement, please refer PayPal Commerce Platform for Marketplaces and Platforms product.   For LIVE PayPal Commerce Platform for Marketplaces and Platforms integration, I would suggest to please fill the PayPal Marketplace application via below link. https://www.paypal.com/us/webapps/mpp/partner-program/contact-us?ref=marketplace Once applied, relevant department will be reviewing your business details and contact you directly. Guide link - https://developer.paypal.com/docs/platforms/   PayPal Marketplaces and Platforms form.    Thank you so much for your patience and understanding.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @stccorp,   Thank you for posting to the PayPal community.   Currently, merchant can use the "Show order details" REST API call to get the order details.   https://developer.paypal.com/docs/api/orders/v2/#orders_get    Also, can use the "Transaction Search API" to get the history of transactions for a PayPal account.   https://developer.paypal.com/docs/api/transaction-search/v1/    Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

@shakiraD    Please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details. ... View more

Good day @luke__nguyen,   Thank you for posting to the PayPal community.   Please make sure the currency setup in your PayPal Live/Sandbox seller account and also check your Payment Receiving Preferences settings to allow payments that are sent to you in a currency you don't hold.   Also, the transactions your trying to refund should be in "completed" status.   https://www.paypal.com/us/cshelp/article/what-are-payment-receiving-preferences-and-how-can-i-set-them-help536    Once the above steps is done, please try processing a refund and make sure your passing correct amount value.    If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @shakiraD,   Thank you for posting to the PayPal community.   I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @HelloBlossom,   Thank you for posting to the PayPal community.   I have done a test checkout and could see that payment attempt is failing due to error code "BAD_INPUT_ERROR".     BAD_INPUT_ERROR, this is an issue with merchant internal website which is passing invalid payment API requests to PayPal system.     To resolve the issue, merchant should contact their website developer or the support of your third party platform(eCommerce) to cross check their website integration and pass the valid payment API request to PayPal system.    https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta...    Sample HTML button code : View sample HTML code that shows various payment features and options for each PayPal payment button.   Use the following samples as a starting point to create your own HTML payment button code:   Add to Cart Buy Now Donate Subscribe Automatic Billing If your still facing issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @simonmalz,   Thank you for posting to the PayPal community.   I have tried to process a test payment and could able to process the payment flow via PayPal without any issues.      I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @questions8,   Thank you for posting to the PayPal community.   Please refer the below guide link :    https://www.paypal.com/us/cshelp/article/why-was-my-payment-declined-help419#:~:text=If%20your%20payment%20was%20declined,you're%20the%20card%20owner.    I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @jjthibault,   Thank you for posting to the PayPal community.   I have tried to process a test card payment and could able to process the payment flow via PayPal without any issues.    The payment attempt got declined since I have used test card details.        I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @RimsChoice,   Thank you for posting to the PayPal community.   BAD_INPUT_ERROR, this is an issue with merchant internal website which is passing invalid payment API requests to PayPal system. To resolve the issue, merchant should contact their website developer or the support of your third party platform(eCommerce) to cross check their website integration and pass the valid payment API requests to PayPal system.    https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitestandard-htmlvariables/    Sample HTML button code : View sample HTML code that shows various payment features and options for each PayPal payment button.   Use the following samples as a starting point to create your own HTML payment button code:   Add to Cart Buy Now Donate Subscribe Automatic Billing If your still facing issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @autopartsw / All,   Thank you for posting to the PayPal community.   I have reviewed below button code and see that "business" value is empty and no "amount" parameter passed.    Please make sure to pass your PayPal ID or PayPal Primary/Confirmed email address as "business" value and "amount" parameter in the button code.   <input type="hidden" name="business" value="">   https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitestandard-htmlvariables/#link-shoppingcartvariables    https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitestandard-htmlvariables/#link-individualitemsvariables    Sample HTML button code : View sample HTML code that shows various payment features and options for each PayPal payment button.   Use the following samples as a starting point to create your own HTML payment button code:   Add to Cart Buy Now Donate Subscribe Automatic Billing Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more