Good day @BCV15 I am sorry to hear that this has been such an ongoing process for you. Let’s go over the options you have. Please be advised the following. 1. If a buyer was not able to provide a proof of cancellation, then there is a slim chance to win the case. 2. PayPal will not hold onto refunded amount. Once a refund has been initiated by the merchant, the status of the transaction in you PayPal Activity page must show 'Refunded' and the money will be returned to original funding source. Arrival times may vary (bank dependent): - Bank payments > 3-5 or 5-7 business days. - Cards > 7 business days, up to 30 calendar days depending on your issuing card. - PayPal balance > fairly instant. For your reference, please click the link/s below. Where is my refund? 3. In the event that you still haven't been refunded, I suggest to submit a copy or a screenshot of the 'credit note' you received from Apple Support. 4. I recommend that you check you pre-approved payment or billing agreement in your PayPal account to prevent this kind of issue from happening moving forward. For your reference, please click the link/s below. How do I cancel a Billing Agreement? ***If you saw a post that is helpful, kindly give the author Kudos and/or accept it as a solution. Thank you and keep safe!
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