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Guides Discussions PayPal Home

PayPal provides buyers a safer and quicker way to pay for goods and services. With your PayPal Business account, you can now accept more forms of payment, wherever you do business.

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How to view transactions

In your account you can view your most recent transactions on the account overview page. Simply click on a transaction to view more details. To view older transactions, click on the History tab to view transactions for the past month, quarter or year, or define a custom period. You can also filter transactions by type or currency. To export your transaction history, click Download.

How to withdraw funds

Once you’ve started receiving payments in your PayPal account, the money will be auto-swept to your local bank account soonest possible. Alternatively, you can transfer the money to your bank account anytime.

To withdraw funds, log in to your PayPal account and click on Withdraw Money. Enter the amount you wish to withdraw and select the bank account that you’d like to transfer the money to and click Continue. Check your withdrawal information and click Submit.

Access your money

To ensure a safer ecommerce community, new sellers who have yet to establish a good selling history may experience an initial temporary hold on funds in their account. Once you become established, you should be able to access your funds with ease.

More about funds availability

Tips on using your PayPal business account

  • Managing account notifications

    You can select when to receive email notifications from PayPal. For example when you receive money, send a payment or when a secondary user makes changes to your account.

    To update when you receive these alerts:

    1. Log in to your PayPal account
    2. Click Profile and then click My Settings
    3. Select Update next to Notifications
    4. Choose your alerts and click Save
  • How to issue refunds

    It's easy to issue full or partial refunds of transactions in your PayPal account. You can issue a refund up to 60 days after a transaction.

    1. Log in to your PayPal account
    2. Select the transaction you wish to refund
    3. Click Issue refund
    4. Enter details of refund and click Continue
    5. Check details of refund and then click Issue refund
  • Update your business name

    Make sure the business name that appears on your customer’s bank statement accurately reflects your business. This is particularly important if you operate under a trading name that’s different to your PayPal account name.

    To check and update your statement name:

    1. Log in to your PayPal account
    2. Click Profile, then select My Selling Tools
    3. Select Update next to Credit card statement name
    4. Make any necessary changes and click Save

PayPal Resolution Centre

Our Resolution Centre helps you track, manage, communicate and resolve any issues with your buyers promptly. Log in to your account to access our Resolution Centre. For more information about managing buyer claims or disputes, click on Guide: How PayPal Dispute Resolution works.

PayPal Resolution Centre

Log in and visit the Resolution Centre

What's next Learn about the different payment solutions that PayPal offers.

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Your Pal is here to help answer any questions you might have with regards to PayPal, or setting up your online business.

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