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Pairing the card reader (UK)

PayPal_Siobhán
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Moderator

Pairing the card reader

 

To pair your PayPal Here card reader with your mobile device, follow these steps:

 

  1. Go to your mobile device Settings and turn on Bluetooth. You’ll see a list of available Bluetooth devices.
  2. Turn on the card reader. A green light will blink followed by the Bluetooth light. This process may take a few seconds. If the card reader is on, but all the lights are off, press any key to wake it up.
  3. Select the card reader from the list of available Bluetooth devices. Your card reader will be titled ‘PayPal + the last 3 digits of the serial number on the top of your card reader’. From now on, your card reader will auto-connect to the app whenever you turn it on.

 

Bluetooth not picking up card reader?

 

  1. Hold down the SYNC button until the Bluetooth light is blinking quickly
  2. Make sure the reader is charged by connecting the USB cable
  3. Make sure that no other phone(s)/tablet(s) are already connected to your PayPal Here reader. If so, forget the PayPal Here reader from the Bluetooth settings on the device that you were previously connected to and then retry syncing to the new device. 
  4. If still not connecting, try resetting your PayPal Here reader. Here is how to reset the reader https://www.paypal-community.com/t5/Chip-and-Pin-Card-Reader/Card-Reader-Factory-Reset/m-p/854215#U8...
  5. After the factory reset, if your PayPal Here reader still does not connect (i.e if there is a flashing red and green triangle or the Bluetooth light does not flash) please call our customer service team who will be able to help.

Go to https://www.paypal.com/uk/webapps/mpp/how-to-use-p​aypal-here#welcome for more information

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